Court Records & Public Services Specialist

CHARLESTON COUNTY; North Charleston (SC); On-site; USD 23,419 - 30,307; Full time

Job summary

Charleston County is seeking a detail-oriented, customer-focused professional for a public-facing court operations role. You will serve as a primary contact for court services, maintain records, and assist individuals navigating court processes with confidentiality and accuracy.

The position requires learning court procedures, workflows, and specialized software while maintaining high professionalism. Schedule: Monday–Friday, 8:30 a.m.–5:00 p.m., with occasional evenings or weekends as needed.

Qualifications

• High School Diploma or GED required.
• 5+ years of professional experience using Microsoft Office Suite and navigating CMS platforms.
• Proven track record in a professional, public-facing customer service environment.

Responsibilities

• Serve as the primary point of contact for the public and provide professional, courteous assistance.
• Respond to questions and guide users on court procedures and resources.
• Maintain accurate records, dockets, and court-related documentation.
• Assist with navigating court-related processes and explaining procedures clearly.
• Support daily court operations and scheduling-related activities.

Skills

Attention to detail

Communication skills

Professionalism

Adaptability

Education

High School Diploma or GED

Tools

Microsoft Office Suite

CMS platforms

Job description

Charleston County is seeking a detail-oriented, customer-focused professional for a public-facing court operations role. You will serve as a primary contact for court services, maintain records, and assist individuals navigating court processes with confidentiality and accuracy.

The position requires learning court procedures, workflows, and specialized software while maintaining high professionalism. Schedule: Monday–Friday, 8:30 a.m.–5:00 p.m., with occasional evenings or weekends as needed.