Court Services Specialist — Deputy Clerk

Myorangeclerk; Orlando (FL); Híbrido; USD 29 000 - 38 000; Tempo integral

Resumo da oferta

Myorangeclerk in Orlando, FL is seeking a Deputy Clerk to perform a wide range of clerical and administrative duties for the Clerk of Courts. You will process court records, handle payments, assist the public by phone, email or in person, and support case flow and filing procedures.

The role requires one year of customer service in a legal or office setting, a high school diploma or GED, and a valid Florida driver's license. Flexible schedule and a team-oriented environment are offered.

Qualificações

• High School Diploma or GED required.
• Minimum of one year of direct customer service in person/phone/email or clerical/administrative work.
• Florida Driver’s License required on hire.
• Four weeks of training on Divisions’ Operational Procedures upon hire and within six months.
• Defensive driving online course within six months of hire.
• Dealing with Difficult Customers within six months of hire.

Responsabilidades

• Assist customers by phone, email or in person and provide information or direct to the appropriate department.
• Perform clerical duties: post, fax, file, date/time stamp documents, and assemble electronic/physical files.
• Handle cashier duties and collect payments including fines and court fees.
• Maintain and update court files and assist in case flow management.
• Pull and deliver requested files and records to involved parties.
• Maintain confidentiality of court records and ensure filing integrity.
• Participate in cross-training to support multiple divisions.
• Perform data entry and support assigned tasks and projects.

Conhecimentos

Customer service

Cash handling

Multitasking

Communication skills

Formação académica

High School Diploma or GED

Ferramentas

CCIS

Deltek

Live Agent

Munis

Odyssey

SharePoint

Trakman

Verifone

Q-Flow

Descrição da oferta de emprego

Myorangeclerk in Orlando, FL is seeking a Deputy Clerk to perform a wide range of clerical and administrative duties for the Clerk of Courts. You will process court records, handle payments, assist the public by phone, email or in person, and support case flow and filing procedures.

The role requires one year of customer service in a legal or office setting, a high school diploma or GED, and a valid Florida driver's license. Flexible schedule and a team-oriented environment are offered.