Court Services Clerk — Remote-Eligible, High-Impact Support

Judicial Department; Lewiston (ME); Hybrid; USD 29,494 - 39,895; Full time

Benefits offered by this job

Paid holidays

Vacation leave

Sick days

Parental leave

Gym membership

Childcare reimbursement

Student loan forgiveness

Health insurance coverage

Job summary

The State of Maine Judicial Branch is hiring for an SC/VB Assistant Clerk in Lewiston, ME. The role combines call-center functions, clerical duties, and court support within the Service Center/Violations Bureau.

A high school diploma or GED and customer service experience are required, with several benefits provided to eligible employees. Responsibilities include handling public inquiries, using court management systems, and supporting juror processing and records management with emphasis on

Qualifications

• Minimum high school level education or GED required.
• Experience providing customer service and clerical work preferred.
• Ability to respond effectively to inquiries using various software and databases.

Responsibilities

• Answer high volume calls for trial courts, Violations Bureau, and AOC.
• Interact with the public, attorneys, and agencies with professionalism.
• Use MEJIS, Enterprise Justice, and other systems to respond to inquiries.
• Operate telephone system, Brightmetrics, and CallTracker to manage calls.
• Coordinate jury lists and correspondence with the Bureau of Motor Vehicles.
• Prepare abstracts, docketing, and reports as directed.

Skills

Customer service

Clerical work

Office administration

Typing 45 wpm

Attention to detail

Multitasking

Professional communication

Education

High School diploma or GED

Tools

MEJIS

Enterprise Justice

Microsoft Teams

OneDrive

Docketing

Job description

The State of Maine Judicial Branch is hiring for an SC/VB Assistant Clerk in Lewiston, ME. The role combines call-center functions, clerical duties, and court support within the Service Center/Violations Bureau.

A high school diploma or GED and customer service experience are required, with several benefits provided to eligible employees. Responsibilities include handling public inquiries, using court management systems, and supporting juror processing and records management with emphasis on