Court Security Officer - Municipal Court

City of Phoenix; Phoenix (AZ); On-site; USD 33,000 - 48,000; Full time

Benefits offered by this job

Traditional pension

401(a) and 457 plans

Medical plans (HMO/PPO/HSA)

Post-Employment Health Plan allowance

Wellness incentive program

Dental, vision, life insurance

Job summary

The City of Phoenix is seeking a Municipal Court Security Officer to serve as the first line of defense for building security, employing walk-through and hand-held magnetometers, X-ray screening, and CCTV monitoring. The role includes mandatory 40-hour Court Security Officer training within 90 days and certification to standards set by the Arizona Administrative Office of the Courts.

The ideal candidate is customer-focused, detail-oriented, and capable of de-escalating conflicts while working

Qualifications

• One year of experience as a security guard, police officer or military police.
• Within 90 days of hire, must complete a 40-hour Court Security Officer training course and be certified.
• Must be able to obtain and maintain CJIS background standards and fingerprinting.

Responsibilities

• Patrolling and observing building activities and screening entrants for prohibited weapons.
• Providing customer service and building relationships with customers.
• Answering routine inquiries and directing customers to appropriate areas.
• Assessing and solving problem situations with tact and judgment.
• Visually patrolling the building and grounds to observe unusual behavior.
• Preventing unauthorized access to restricted areas.
• Monitoring access control and CCTV systems.
• Completing log entries and incident reports.
• Ensuring all customers and staff vacate buildings and security checks at closing.

Skills

Customer service

De-escalation

Interpersonal communication

Tools

X-ray screening

Magnetometer usage

Microsoft Word

Microsoft Excel

Job description

About This Position

The Municipal Court provides equal access to justice, professional and impartial treatment, and the fair and time resolution of all court matters. Municipal Court performs their responsibilities in a manner that serves to maintain the public's trust and confidence in the Court as an institution and to enhance the public's respect for the rule of law, while preserving and protecting individual rights guaranteed under the constitution.

About This Position

The Municipal Court provides equal access to justice, professional and impartial treatment, and the fair and time resolution of all court matters. Municipal Court performs their responsibilities in a manner that serves to maintain the public's trust and confidence in the Court as an institution and to enhance the public's respect for the rule of law, while preserving and protecting individual rights guaranteed under the constitution. The Municipal Court is seeking a dedicated professional to fill their vacancy for a Municipal Court Security Officer. Court Security Officers are the first responders for the building to duress alarms, disturbances, emergencies, and medical incidents. Work will involve the use of walk-through and hand-held magnetometers to detect prohibited articles, the use of X-ray machines to screen customers' belongings for dangerous or prohibited articles, and/or monitoring sensitive areas on CCTV. Within 90 days of hire, must successfully complete a 40-hour Court Security Officer training course and be certified in accordance with standards set by the Arizona Administrative Office of the Courts.

Court Security Officers Responsibilities Include

• Patrolling and observing the activities of persons in and around the building and screening entrants for prohibited weapons.
• Providing customer service and building relationships with customers.
• Answering routine inquiries and directing customers to appropriate areas.
• Assessing and solving problem situations while exercising tact and judgment in bringing about their resolution.
• Visually patrolling the building and grounds to observe unusual behavior.
• Preventing unauthorized access to restricted areas.
• Monitoring the access control and CCTV systems.
• Remaining at a fixed post to observe activities.
• Completing log entries and incident reports.
• Ensuring that all customers and staff have vacated buildings and performing a security check of all doors and windows at closing.

IDEAL CANDIDATE

• Customer-centric, detail-oriented, proactive, innovative, and analytical.
• Ability to interact professionally with members of the public, judges, attorneys, and other employees in the legal system.
• Ability to perform security and tactical skills to deescalate any situation.
• Intermediate ability using Microsoft Word and Excel.

SALARY

Pay Range: $23.64 - $34.94 per hour.

Hiring Range: $23.64 - $30.17 per hour.

Pay Range Explanation

• Pay range is the entire compensation range for the position classification.
• Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

Benefits

A comprehensive benefits package is offered which includes:

• Traditional pension with employer and employee contributions, click here for more details: Pension Information.
• 401(a) and 457 plans with employer contributions.
• Choice of generous medical HMO, PPO, or HSA/HDHP plans.
• Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan.
• Wellness incentive of up to $720 annually.
• Dental, vision, and life insurance options.
• Employer paid long-term disability.
• Free Bus/light rail pass.
• Tuition reimbursement program up to $6,500 per year.
• Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days.
• Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period.
• Federal Student Loan Forgiveness offered through Savi.

For more details, visit: Unit 003 Benefits

Minimum Qualifications

• One year of experience as a security guard, police officer or military police officer.
• Other combinations of experience and education that meet the minimum qualifications may be substituted.
• Additional Requirements:
  • Within 90 days of hire, must successfully complete a 40-hour Court Security Officer training course and be certified in accordance with standards set by the Arizona Administrative Office of the Courts.
  • Must successfully complete Arizona Supreme Court mandated training (COJET) annually.
  • Must be qualified or become qualified by end of probationary period to carry and use chemical agents, restraints, batons, tasers and other non-lethal defensive weapons.
  • Must be able to obtain and maintain tactical first aid, AED, and Narcan certification within 90-day review of employment.
  • Working irregular hours and days off, including evenings, nights, weekends and holidays.
• All finalists for positions are subject to a criminal background check applicable to the department or position.
• This position is subject to Criminal Justice Information Systems (CJIS) background standards. Candidates who receive a conditional offer of employment must be fingerprinted and will have their fingerprints used to check the Criminal History Records of the State of Arizona Department of Public Safety and the Federal Bureau of Investigation. Any records returned will be reviewed to determine the candidate's suitability for the job.
• For information regarding pre-screening and driving positions, click here.
• The City job description can be found here.

Preferred Qualifications

The minimum qualifications listed above, plus:

• Experience with/in
  • Working with access control systems that include creating access control picture badges and adding and removing access groups and doors.
  • Emergency response training.
  • Working a X-ray machine and magnetometer.
  • Non-lethal (OC, taser)
• Previous customer service experience.
• Spanish proficiency is desired.
• AED/CPR certified.

Recruitment DATES

Recruitment will close when we have received a sufficient number of qualified applications or on October 27, 2026, whichever is sooner. All who are interested are encouraged to apply promptly. All who are interested are encouraged to apply promptly.

This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.

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• If you require assistance at any stage of the application process due to an accessibility issue, please contact the Human Resources Department by phone at [phone] or by text at [phone]. You may also fill out and submit a Reasonable Accommodation Request Form.

REFERENCE

Court Security Officer, JC:80010, ID# 63238, 10/13/26, USM, DB, Benefits:003.

Building the Phoenix of tomorrow.

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City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.