Court Operations Lead & Policy Mentor

Walworth County, WI; Elkhorn (WI); On-site; USD 59,000 - 78,000; Full time

Benefits offered by this job

Health Insurance

Educational Assistance

Paid time off

Job summary

Walworth County seeks a Clerk of Courts Lead Clerk to manage and supervise Deputy Clerk staff across Criminal, Family/Civil, Probate, and Accounting divisions in Elkhorn, WI. You will train, mentor, and ensure accuracy of court records under Wisconsin statutes.

The role requires strong supervisory skills, deep knowledge of court processes, CCAP software expertise, and the ability to implement policies and procedures. Full-time with a standard daytime schedule.

Qualifications

• High school diploma plus three years of relevant prior experience and one or more years of supervisory experience.
• Associate degree and three years as Deputy Clerk of Courts preferred.
• Extensive knowledge of CCAP software.

Responsibilities

• Maintain subject matter expert knowledge and skills relating to the assigned department, policies, and procedures.
• Maintain expert level of knowledge of appeals process for all case types.
• Maintain a thorough understanding of and be able to perform all duties of the Deputy Clerks and Administrative Clerks.
• Provide back-up assistance to the Deputy Clerks and Administrative Clerks as necessary.
• Communicate new policies, procedures, and changes in law to leadership and staff.
• Develop, revise, implement, and disseminate office policies and procedures for court records quality and accuracy.
• Assist with training plans for new clerks and ongoing staff development.
• Coach staff toward successful outcomes and review performance with leadership.
• Direct, train, and monitor the work of designated staff; provide guidance and feedback.
• Explain policies to staff, courts, attorneys, public, clients, and outside agencies; advise on alternative actions.

Education

High school diploma plus three years of relevant prior experience and one or more years of supervisory experience.

Associate’s degree and three years as a Deputy Clerk of Courts preferred.

Tools

CCAP software system

Job description

Walworth County seeks a Clerk of Courts Lead Clerk to manage and supervise Deputy Clerk staff across Criminal, Family/Civil, Probate, and Accounting divisions in Elkhorn, WI. You will train, mentor, and ensure accuracy of court records under Wisconsin statutes.

The role requires strong supervisory skills, deep knowledge of court processes, CCAP software expertise, and the ability to implement policies and procedures. Full-time with a standard daytime schedule.