Court Operations Analyst

Pima County; Salem (OR); On-site; USD 54,000 - 59,000; Full time

Benefits offered by this job

Retirement Plan

Paid parental leave

Health insurance

Vacation, holidays, and sick leave

Job summary

Pima County seeks a data-driven professional to bolster court operations by improving data quality and governance. You will train staff, conduct research, and perform analyses to support informed decision-making across the court environment.

The role emphasizes meticulous data handling, reporting, and collaboration with court management to drive efficiency and accuracy in essential processes.

Qualifications

• Bachelor's degree in business or public administration, criminal justice, social or behavioral science, or a related field.
• Experience collecting and/or entering quantitative and qualitative data into spreadsheets/databases or managing spreadsheets/databases.
• Preference for candidates who completed the Court Leadership program or Leadership Institute.

Responsibilities

• Create and maintain a data governance model to ensure data quality and integrity across court processes.
• Collect, organize, and analyze information; prepare reports on trends and recommendations.
• Design and lead research projects and surveys; perform statistical analyses and report results to court management.
• Analyze policies and practices and recommend efficiency improvements for court operations.
• Assist in planning specialty court programs and data collection for program evaluation.
• Produce quarterly and annual statistical and financial reports and monitor judicial caseloads.

Skills

Data analysis

Quantitative data handling

Qualitative data handling

Research

Training and development

Education

Bachelor's degree in business/public administration/criminal justice/social or behavioral science

Tools

Spreadsheets

Databases

Case management system

Job description

Job Description Summary Play a key role in strengthening court operations by providing direct support to court administration and management on essential projects. In this dynamic position, you will help elevate data quality through staff training, conduct meaningful research and analytical studies, and drive improvements in how critical information is collected, analyzed, and reported. Your expertise will support informed decision‑making and operational excellence across the court. This role is ideal for someone who is detail‑oriented, analytical, and passionate about improving public‑sector systems in a classified court environment.

Hiring Range: $53,872-$59,238.40

Range Explanation

• Hiring Range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.
• The position is in pay grade 10, which may constitute a promotional opportunity for current county staff. Promotional increase will be determined at the time of offer.

Minimum Qualifications

A bachelor’s degree in business or public administration, criminal justice, social or behavioral science, or a related field and some experience collecting and/or entering quantitative and qualitative data into spreadsheets and databases and/or managing spreadsheets or databases, OR four years of progressively responsible court experience in two or more court departments and some experience collecting and/or entering quantitative and qualitative data into spreadsheets and databases and/or managing spreadsheets or databases. Preference may be given to candidates who have attended the Court’s Leadership program or the Arizona Administrative Office of the Court’s Leadership Institute.

Important Notice Regarding Multiple Applications

Once a candidate formally accepts a job offer with Superior Court, Juvenile Court, or Justice Court, all other active applications they may have submitted for different roles within these courts will be inactivated. This ensures clarity in our hiring process and allows us to focus on onboarding and supporting the candidate in their new role.

We appreciate your interest in joining our team.

Essential Duties

• Create and maintain a data governance model to cover court business rules and policies, to ensure the quality and integrity of data follows rules, statutes, and court processes at the local and state level, monitor case management processes and data to ensure accuracy; Assist in developing proposals and making recommendations for improving and increasing the efficiency of court operations;
• Gather, organize, and analyze information on identified issues or procedures; document existing processes and systems and perform cost/benefit or other efficiency analyses. Prepare reports summarizing findings, alternatives, and recommendations for new or revised procedures or systems; Compile and analyze statistical data and report to the court on trends to include recommendations for improving case management and processing; Recommend and assist with the development and implementation of policies and procedures for all court divisions to ensure the court’s compliance with state, court rules, legislative mandates, and Supreme Court administrative orders and directives;
• Design, coordinate, and lead research projects and surveys, perform statistical analysis, evaluate results, and prepare reports for court administration and management;
• Perform specific tasks in the analysis of policies and practices; prepare reports and recommend alternatives for enhancing court operational efficiency; Coordinate the analysis and documentation of existing processes and systems for possible improvements and recommend new or revised systems as required;
• Assist in planning and implementation of specialty court programs; Plan and develop written policies and procedures for specialty court programs to support the accomplishment of goals and objectives of the program; Assist in the development of accurate data collection for specialty courts, and report trends related to specialty court success rates; Act as the liaison between specialty court team members and the court to convey relevant information and ensure effective collaboration. Respond to judicial requests for intervention in program matters; Periodically attend specialty court staffing for compliance with guidelines, policies and procedures, and grants;
• Produce quarterly and annual statistical and financial reports based on performance objectives and grant requisites; Maintain and report to court administration on judicial caseloads via automated reports;
• Accurately enter case information into court-approved databases
• Routinely perform quality assurance inspections of data entered in the courts case management system;
• Participate in meetings and interview employees at all levels to analyze policies, work procedures, and operational methods for needs analysis; Participate in the planning, developing, scheduling, and facilitating of training for court employees to ensure data integrity is maintained; Conduct desk operational reviews of all court department operations to ensure compliance with state, court rules, and legislative mandates and make recommendations to enhance efficiency, accuracy, and effectiveness in coordination with the appropriate court management;
• Maintain and update court automated and manual resources that pertain to case management processing and administrative operations; Create and review court forms and forms used by outside agencies to ensure compliance with state statutes and rules;
• Provide technical assistance in designing processes for recording business activity and the implementation of new programs;
• Analyze filing trends for all case types and report to administration the budget impact of these trends; Assist in the analysis of Time Standard reports and assist court administration with ways to improve

Benefits

We offer exceptional benefits:

• Retirement Plan
• Vacation, holidays, and sick leave
• 100% paid parental leave
• Employer-paid Short -term Disability
• Tuition Reimbursement
• Health Wellness discount program
• Mental and Behavioral Health Benefits
• Paid Training with Advancement Opportunities
• Upon yearly anniversary, 56 hours of sick time accrued, less usage, may be rolled over to vacation time.

The Arizona Superior Court in Pima County and the Pima County Juvenile Court Center offer the same benefits as those offered to other employees working for Pima County.

We offer a competitive benefits package to benefits eligible employees, which includes medical, dental, life insurance, flexible spending accounts, paid vacation and sick leave. Some benefits require contributions by employees in addition to contributions made by the employer. Please see the link below for a complete description of the offerings.

Pima County Benefits Retirement Plan participation is mandatory for all eligible employees to include a pre-tax pay deduction. Current rates can be viewed here: ASRS Contribution Rates Full-time employees of government organizations may be able to receive student loan forgiveness under the Public Service Loan Forgiveness Program. For more information click Student Loan Forgiveness | Federal Student Aid.

We are an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, national origin, age, genetic information, disability, protected veteran status, political interest, or any other characteristic or category protected by local, state, or federal law.

Pima County stands out as an exceptional workplace, offering a supportive environment that fosters professional growth and personal satisfaction. As one of the largest employers in the region, Pima County prioritizes its commitment to creating a diverse and inclusive workplace, recognizing the unique contributions of each employee. Embracing innovation and collaboration, Pima County provides multiple opportunities in which individuals can make a meaningful impact on their community. One of the key advantages of working for Pima County is its comprehensive benefits package. Employees enjoy competitive salaries, generous health insurance coverage, and retirement plans that contribute to long-term financial security. Pima County recognizes the importance of a healthy work-life balance, offering flexible work schedules, a generous family leave policy and wellness programs that prioritize employee well‑being. Furthermore, Pima County takes pride in fostering a culture of continuous learning and development. Employees benefit from opportunities for professional advancement through training programs, workshops, and educational reimbursement programs. In addition, a County-wide employee recognition program rewards employees who exemplify the County values of being accountable, respectful and ethical as well as providing great customer service. By joining Pima County, individuals become part of a dedicated team working towards a common goal: enhancing the quality of life for residents and building a vibrant future.

Pima County is not just an employer; it’s a community that values its employees, encourages their growth and invests in their success.