Court/Legal Clerk II - Prosecutor's Office

City of Phoenix; Phoenix (AZ); Hybrid; USD 29,000 - 47,000; Full time

Benefits offered by this job

Pension plan

401(a) and 457 plans with employer-con

Medical plans (HMO/PPO/HSA/HDHP)

City contribution to Post-Employment H

Wellness incentive

Dental, vision, life insurance

Job summary

The City of Phoenix is seeking a Court/Legal Clerk II to support the Victim Services and Legal Clerk Units within the Prosecutor’s Office. This role handles case-related tasks, documentation, and customer service in a government setting.

It offers a hybrid work option after training, a structured benefits package, and opportunities to grow clerical and legal skills while serving the public. Strong attention to detail and teamwork are valued.

Qualifications

• Two years of clerical or public contact experience.
• At least one year in a courtroom or law office.
• All finalists for positions are subject to a criminal background check.
• Spanish language skills are desirable.
• Experience with Rules of Court, Evidence, Discovery and Victims' Rights.
• Proficient in Microsoft Office applications.

Responsibilities

• Provide customer service and process requests via phone, email, or in person.
• Run daily reports from various programs.
• Maintain a high volume of cases in the Criminal Management System.
• Convert, copy, scan, and attach materials as PDFs.
• Answer multi-line phone system and route calls.
• Maintain confidentiality of client files per standards.
• Process a high volume of mail.
• Provide back-up coverage to team members.

Skills

Customer service

Detail oriented

Communication skills

Problem solving

Teamwork

Microsoft Word

Excel

Tools

Criminal Management System

Document management system

Microsoft Office

Job description

About This Position The City of Phoenix is a vibrant center of the fastest-growing job markets and economies in the United States. The City strives to be an employer of choice, and with more than 14,000 employees working across 41 departments, the City of Phoenix offers opportunity for career growth and advancement. Whether you are an experienced professional or beginning your career, working in government offers many rewards. Apply to the City of Phoenix and become a part of this dynamic team.

About This Position The City of Phoenix is a vibrant center of the fastest-growing job markets and economies in the United States. The City strives to be an employer of choice, and with more than 14,000 employees working across 41 departments, the City of Phoenix offers opportunity for career growth and advancement. Whether you are an experienced professional or beginning your career, working in government offers many rewards. Apply to the City of Phoenix and become a part of this dynamic team. The Law Department is comprised of three divisions: the City Attorney's Office, which handles representing the City in civil matters; the City Prosecutor's Office, which handles the prosecution of misdemeanor crimes committed in Phoenix; and Management Services. Currently, the Prosecutor's Office is filling Court/Legal Clerk II vacancies in the Victim Services Unit (VSU) and the Legal Clerk Unit (LCU).

Victim Services Unit

This Unit performs both critical and/or legally mandated functions related to victims' rights such as sending victim notification letters, restitution request processing, ensuring victims have court escorts, and ensuring that emergency services are available and provided to victims. The work schedule for this position is Monday through Friday, 8:00 am - 5:00 pm.

Legal Clerk Unit

This Unit collaborates with criminal staff attorneys to prepare and manage cases including document and evidence management, obtaining victim and witness availability for trial, clerical support such as motion filing and subpoenaing, ensuring cases are prepared for the prosecutor at trial. The work schedule for this position is Monday through Friday, 8:00 am - 5:00 pm; however, some positions in this unit may be required to work an alternate schedule to include weekends.

The Job Duties Include

• Providing customer service which includes processing incoming requests and providing information to staff, coworkers, or the public via phone, email, mail, or in-person. Reviewing files, documents, and printed material for accuracy and completeness.
• Running daily reports through various programs.
• Updating and maintaining a high volume of cases in a Criminal Management System.
• Converting, copying, scanning and attaching necessary material as PDF documents into databases.
• Answering multi-line phone system and transferring calls after screening, as needed.
• Maintaining confidentiality with client files and case notes in compliance with professional standards and victims' rights.
• Processing a high volume of incoming and outgoing mail.
• Providing back-up coverage to team members and other areas, as needed.

These positions may be eligible for hybrid teleworking options after training is complete and is implemented at the discretion of the Department Director.

Candidates who receive a conditional offer of employment must be fingerprinted and will have their fingerprints used to check the Criminal History Records of the State of Arizona Department of Public Safety and the Federal Bureau of Investigation. Any records returned will be reviewed to determine the candidate's suitability for the job.

IDEAL CANDIDATE

• Is customer focused with ability to interact professionally with members of the public, judges, attorneys, and other staff in the legal system.
• Ability to perform basic calculations, operation of a variety of standard office equipment including a computer, scanner, telephone, calculator, copy machine, and fax machine, and understand alpha filing systems.
• Is detail oriented.
• Ability to perform clerical tasks that involve legal terminology and processes.
• Familiar with Rules of Court, Evidence, Discovery and Victims' Rights.
• Ability to problem solve.
• Ability to communicate effectively.
• Ability to work cooperatively as part of team.
• Proficient use of Microsoft Word, Excel, internet and operating a computer terminal.

SALARY

Court/Legal Clerk II

Pay Range: $20.92 to $34.08 per hour.

Hiring Range: $20.92 to $28.04 per hour.

Pay Range Explanation

• Pay range is the entire compensation range for the position classification.
• Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

Benefits

• Traditional pension with employer and employee contributions, click here for more details: Pension Information.
• 401(a) and 457 plans with employer contributions.
• Choice of generous medical HMO, PPO, or HSA/HDHP plans.
• Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan.
• Wellness incentive of up to $720 annually.
• Dental, vision, and life insurance options.
• Employer paid long-term disability.
• Free Bus/light rail pass.
• Tuition reimbursement program up to $6,500 per year.
• Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days.
• Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period.
• Federal Student Loan Forgiveness offered through Savi.

For more details, visit: Unit 003 Benefits

Minimum Qualifications

• Two years of clerical or public contact experience,
• including a minimum of one year in a courtroom or law office.
• Other combinations of experience and education that meet the minimum requirements may be substituted.
• Employees in this classification who are skilled in a second language may be called upon to utilize that skill in the routine performance of their duties
• All finalists for positions are subject to a criminal background check applicable to the department or position.
• .Candidates who receive a conditional offer of employment must be fingerprinted and will have their fingerprints used to check the Criminal History Records of the State of Arizona Department of Public Safety and the Federal Bureau of Investigation. Any records returned will be reviewed to determine the candidate's suitability for the job.
• For information regarding pre-screening and driving positions, click here.
• The City job description can be found here.

Preferred Qualifications

The minimum qualifications listed above, plus:

• Spanish language skills are desirable.
• Experience:
  • With Rules of Court, Evidence, Discovery and Victims' Rights.
  • Using Microsoft Office applications.
  • Performing data entry.
  • Ordering or obtaining evidence.
  • Working in a legal setting utilizing a document and case management system.

RECRUITMENT DATES

Recruitment closes November 3, 2026. All materials must be received by 11:59 p.m. on this date. This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.

WE ARE HERE TO HELP

• Job interviews may be held by video or audio conference.
• If you are in need of computer resources, click here for free options.
• Arizona at Work has frequent classes to help with resume writing, interviewing skills, and general career guidance. Click here for more information.
• Explore other Employment Opportunities with the City of Phoenix.
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• If you require assistance at any stage of the application process due to an accessibility issue, please contact the Human Resources Department by phone at [phone] or by text at [phone]. You may also fill out and submit a Reasonable Accommodation Request Form.

REFERENCE

Court/Legal Clerk II, JC:00520, ID# 63384, 10/27/26, USM, PO, Benefits:003

Building the Phoenix of tomorrow.

City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.