Court Intake & Case Tracking Specialist

City of New York; New York (NY); On-site; USD 49,000 - 60,000; Full time

Job summary

City of New York is seeking a Community Associate (56057) to enter arrest data and manage case workflows in the Bronx County district. The role supports legal staff and coordinates with NYPD and court personnel to ensure timely processing of cases.

Qualifications include a high school diploma or equivalent with three years of community work experience; an associate degree is preferred. City residency is not required.

Qualifications

• High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
• Education and/or experience which is equivalent to "1" above.

Responsibilities

• Enter case information for all new arrests into the ECAB tracker.
• Monitor the "arrest to complaint received" time frame to ensure cases are not lingering.
• Obtain criminal history (RAP sheet) of all arrested individuals.
• Maintain constant communication with Legal Supervisors, NYPD, and Court Personnel.
• Handle incoming phone calls, determine caller identity, and transfer or take messages.

Skills

Customer service

Time management

Multitasking

Team player

Organizational skills

Deadline driven

Education

Associate degree preferred

High school diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

Adobe Acrobat

Job description

City of New York is seeking a Community Associate (56057) to enter arrest data and manage case workflows in the Bronx County district. The role supports legal staff and coordinates with NYPD and court personnel to ensure timely processing of cases.

Qualifications include a high school diploma or equivalent with three years of community work experience; an associate degree is preferred. City residency is not required.