Court Information Technology Manager - Infrastructure

County of San Mateo; California; On-site; USD 140,000 - 190,000; Full time

Job summary

Superior Court of California, County of San Mateo seeks a Court Information Technology Manager – Infrastructure to lead mission-critical, public-sector IT initiatives in a hands-on working-manager role. You will drive architecture, engineering, and platform transitions while guiding a skilled team through high-availability systems and secure network operations.

You will also shape governance, runbooks, and budgets, collaborating with executive leadership on capital investments and annual

Qualifications

• Five years of progressive, hands-on experience in enterprise systems engineering, network administration, or IT infrastructure operations.
• At least two years in supervisory, team lead, or project lead capacity.

Responsibilities

• Direct architecture, engineering implementation, and platform transitions.
• Lead enterprise infrastructure migrations including servers, storage, and virtualization.
• Configure and optimize hypervisor environments and disaster recovery protocols.
• Oversee perimeter security, remote access, and zero-trust identity architectures.
• Mentor and supervise IT staff; manage workflows and change control.

Skills

Systems engineering

Network administration

IT infrastructure

Staff supervision

Education

Bachelor's degree

Tools

Nutanix NCP/NCM

VMware VCP

Cisco CCNP

Fortinet NSE

Job description

Position Overview & Operational Focus

Located in Redwood City at the Hall of Justice, at the heart of Silicon Valley, the Superior Court of California, County of San Mateo offers an exceptional opportunity to lead mission-critical, public-sector enterprise technology initiatives. We are seeking an experienced, proactive, and technically adept Court Information Technology Manager – Infrastructure.

Position Overview & Operational Focus

Located in Redwood City at the Hall of Justice, at the heart of Silicon Valley, the Superior Court of California, County of San Mateo offers an exceptional opportunity to lead mission-critical, public-sector enterprise technology initiatives. We are seeking an experienced, proactive, and technically adept Court Information Technology Manager – Infrastructure.

This classification represents a fully engaged "working manager" role. Unlike purely administrative management roles, this position demands direct systems and network engineering participation alongside dedicated technical staff. The operational split is structured as follows:

• Technical Execution & Systems Engineering (~60%): Direct architecture, engineering implementation, platform transitions, hypervisor clustering, network configurations, perimeter security, and hands-on Tier-3 incident resolution.
• Project Governance, Strategy & Supervision (~40%): Operational workflow definition, runbook standardization, staff development and evaluations, project management, budgeting/forecasting, and technology vendor management.

Examples Of Duties

• Technical Execution & Hands-On Engineering (~60%)
• Design, lead, and directly execute enterprise infrastructure migrations, including server hardware lifecycles, enterprise storage fabric (SAN/NAS), and virtualization platform transitions.
• Configure, maintain, and optimize enterprise hypervisor environments, managing live workloads, storage tiers, high-availability clusters, and cross-platform conversions.
• Serve as primary technical escalation authority for Tier-3 infrastructure outages, conducting deep-packet inspection, hypervisor diagnostic trace analysis, and directory services troubleshooting.
• Administer, harden, and monitor enterprise perimeter defense systems, next-generation firewalls, secure remote access tunnels, and zero-trust identity architectures.
• Architect, execute, and rigorously test multi-tier disaster recovery protocols, automated system snapshots, and immutable data backup integrity.
• Directly engineer campus-wide LAN/WAN networking, core routing protocols, access/distribution layer switching, and micro-segmented VLAN infrastructures.
• Project Governance, Strategy & Supervision (~40%)
• Supervise, mentor, evaluate, and provide hands-on technical guidance to systems, network, and operational support personnel.
• Establish structured operational accountability, ticket workflows, and change management using centralized ITSM, knowledge base, and project platforms.
• Author and institutionalize comprehensive standard operating procedures (SOPs), system runbooks, network topology diagrams, and disaster recovery plans.
• Manage enterprise hardware/software maintenance agreements, Statements of Work (SOWs), vendor deliverables, and technical solution RFP evaluations.
• Collaborate with court executive leadership to develop, justify, and monitor capital technology investments and annual operating budgets.

Qualifications

Minimum Qualifications & Technical Competencies

Qualifying Experience: Five (5) years of progressive, hands-on experience in enterprise systems engineering, network administration, or IT infrastructure operations. This experience must include at least two (2) years serving in a supervisory, team lead, principal systems engineer, or dedicated infrastructure project lead capacity.

Educational Foundation: Graduation from an accredited college or university with a Bachelor's degree in Computer Science, Information Technology, Management Information Systems, or a closely related discipline. (Additional qualifying hands-on infrastructure engineering experience may substitute for education on a year-for-year basis).

Desirable Certifications: Advanced professional enterprise infrastructure, virtualization, or networking credentials (e.g., Nutanix NCP/NCM, VMware VCP, Cisco CCNP, Fortinet NSE, or equivalent professional-level engineering credentials) are highly desirable but not required.

TENTATIVE RECRUITMENT SCHEDULE

Final Filing Date: Monday, October 19, 2026 at 11:59 PM PST

Application Screening: Week of October 26, 2026

Combined Civil Service and Departmental Panel Interview: Week of November 2, 2026 or November 9, 2026