Court Information Analyst: Research, Libraries & Tech

New York State Unified Court System; New York (NY); On-site; USD 50,000 - 70,000; Full time

Job summary

A state court system in New York is looking for two Court Analysts to provide legal information services. The roles will involve managing inquiries, supporting library services, and developing technology solutions to enhance operational efficiency. Ideal candidates will show strong communication skills, a background in information management, and proficiency with Microsoft Office tools. This is an excellent opportunity for those dedicated to delivering quality public service.

Qualifications

• One year in the Court Analyst title or equivalent experience.
• Prefer advanced education in information management.
• High proficiency with Microsoft Office and research tools.

Responsibilities

• Respond to high-volume inquiries via email and hotline.
• Research and resolve complex inquiries with team support.
• Manage print book subscriptions and streamline workflows.
• Develop technology solutions for operational efficiency.
• Collaborate on UCS initiatives across department teams.

Skills

Excellent written and oral communication skills

Solid research capabilities

Proficiency with Microsoft Office applications

Knowledge of court operations

Customer service commitment

Education

Bachelor’s degree from an accredited college or university

Master’s degree in Public or Business Administration

Advanced education in an information field

Tools

Microsoft Teams

Microsoft SharePoint

Video conferencing platforms

Subscription-based research databases

Workflow automation tools

Job description

A state court system in New York is looking for two Court Analysts to provide legal information services. The roles will involve managing inquiries, supporting library services, and developing technology solutions to enhance operational efficiency. Ideal candidates will show strong communication skills, a background in information management, and proficiency with Microsoft Office tools. This is an excellent opportunity for those dedicated to delivering quality public service.