Court Clerk Office Assistant II

City of Muskogee; Muskogee (OK); On-site; USD 28,000 - 36,000; Full time

Job summary

City of Muskogee is seeking a Court Clerk Office Assistant II to perform moderate clerical and data entry tasks under supervision in an indoor office setting.

Responsibilities include answering phones, greeting the public, processing arrest reports and citations, handling payments, and assisting with court documents. Requires high school diploma and 2+ years related experience; proficient in Microsoft Office.

Qualifications

• High School diploma or equivalent with specialized course work in general office practices and at least two years of related office experience.
• Knowledge of computers and electronic data processing; modern office practices and procedures.
• Ability to meet and deal with the public; communicate effectively verbally and in writing; handle stressful situations.

Responsibilities

• Answers telephones and provides information, takes messages or transfers calls.
• Greets visitors and directs them according to needs.
• Enters, processes, and verifies city arrest reports, dockets, bonds, citations, and complaints.
• Creates and sends notices to bond companies and submits bond forfeitures.
• Accepts payments, posts payments and issues receipts for customer accounts.
• Assists with issuing arrest warrants and removing warrants from cases.
• Attends court and ensures accurate court documents.
• Operates office equipment and computer applications; learns new technologies as developed.
• Performs additional duties as assigned and reports to work regularly.

Skills

Typing

Data entry

Customer service

Microsoft Office

Verbal and written communication

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

PURPOSE OF THE CLASSIFICATION:

Performs moderate complexity clerical and data entry work requiring the application of knowledge and skill acquired through experience. Work entails performing a variety of office tasks with direction from the supervisor. Work involves and is subjected to considerable contact with the public.

ESSENTIAL TASKS:

• Answers telephones and gives information to callers, takes messages, or transfers calls to appropriate individuals.
• Greets visitors and callers, handle their inquiries, and directs them to the appropriate persons according to their needs.
• Enters, processes, and verifies City arrest reports, arraignment dockets, surety and cash bonds, juvenile citations, code enforcement citations, animal control citations, and citizen complaints.
• Creates and sends appropriate notices to bond companies; creates bond case listings and submit bond forfeitures.
• Accepts payments, posts payments and makes receipts for customer accounts.
• Provides assistance from appropriate personnel for issuing arrest warrants; removes arrest warrants from appropriate cases.
• Attends court and ensures accurate court documents.
• Operates office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications; learns to operate new office technologies as they are developed and implemented.
• Performs other work as necessary and or as assigned.
• Must report to work on a regular and timely basis.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position.

REPORTING RELATIONSHIPS:

The Court Clerk Office Assistant II reports directly to the Municipal Court Clerk.

The Court Clerk Office Assistant II does not have any direct reports or supervisory responsibilities.

QUALIFICATIONS:

Training and Experience: High School diploma or equivalent with specialized course work in general office practices and at least two (2) years of related office experience; or an equivalent combination of related education and experience.

Knowledge, Abilities, and Skills: Considerable knowledge of computers and electronic data processing; knowledge of modern office practices and procedures. Ability to effectively meet and deal with the public; ability to communicate effectively verbally and in writing; ability to handle stressful situations. Skilled in typing and data entry to effectively complete work assignments, type correspondence, disseminate information to staff and others, etc; skilled to effectively provide written and oral communications. Must be proficient with computers and other office equipment with considerable knowledge in Microsoft Office programs.

Physical Requirements: The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job in compliance with the American with Disabilities Act (ADA) requirements. On a case-by-case basis, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, arm and hand steadiness and finger dexterity will be needed enough to use a key board and telephone. Occasional sitting and standing is required. Occasional lifting and carrying of objects up to twenty (20) pounds. Occasional reaching, balancing, stooping, kneeling, crawling, twisting, handling and repetitive movements. Vision, speech, and hearing sufficient to perform essential tasks. Punctuality and reasonable attendance is essential. Must submit to drug screening and fitness to work physical exam.

Licenses and Certificates: Possession of a valid Oklahoma Class D driver's license is required.

WORKING ENVIRONMENT:

Work in this classification is primarily indoors in an office environment.