Class Title Administrative Assistant I - Municipal Court
This position provides clerical and customer service support for Municipal Court office operations.
Job Summary
This position provides clerical and customer service support for Municipal Court office operations.
Major Duties
- Receives payments for court fines/costs/fees and enters amounts into computerized database.
- Responds to inquiries from the public regarding court appearances, trial dates, complaints, and payments.
- Reviews payment records to generate payment review docket.
- Assists defendants with Community Service applications.
- Schedules defendants for driving school.
- Assist in preparation of data related to payments and programs.
- Balances data postings against payments received.
- Performs related duties.
Minimum Qualifications
- Ability to read, write and perform mathematical calculations at a level commonly associated with the completion of high school or equivalent.
- Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/ internship or having had a similar position for one to two years.
- Must be proficient with computers, including Microsoft office products such as Outlook, Word, Excel and Adobe.
- Knowledge of modern office practices and procedures.
- Knowledge of court policies and procedures.
- Knowledge of computers and job-related software programs.
- Knowledge of basic math.
- Skill in the provision of customer services.
- Skill in the maintenance of files and records.
- Skill in the use of such office equipment as a computer, scanner, fax machine, and copier.
- Skill in oral and written communication.
Supplemental Information
Guidelines
- Court policies and procedures. These guidelines are generally clear and specific, but may require some interpretation in application.
Complexity/Scope of Work
- The work consists of related clerical and customer service duties. Frequent interruptions contribute to the complexity of the position.
- The purpose of this position is to provide clerical and customer service support for court operations. Successful performance contributes to the efficiency and effectiveness of those operations.
Contacts
- Contacts are typically with coworkers, other court personnel, and the general public.
- Contacts are typically to exchange information, resolve problems, and provide services.
Physical Demands/Work Environment
- The work is typically performed while sitting at a desk or table or while intermittently sitting, standing, or stooping.
- The work is typically performed in an office.
Supervisory and Management Responsibility