Court Clerk II: Dynamic Clerical & Customer Service

36th District Court; Detroit (MI); On-site; USD 33,000 - 45,000; Full time

Job summary

The 36th District Court in Detroit, MI seeks a Clerk 2 to perform clerical duties in processing court cases, file management, and responding to public inquiries. This AFSCME Local 3308 bargaining unit position requires careful attention to detail, strong data entry skills, and the ability to use court information systems.

Successful candidates pass a background check, have at least one year of clerical experience, and may work extended hours.

Qualifications

• High school diploma or equivalent required; two years of education beyond high school preferred.
• Minimum of one year of clerical experience required.
• Strong interpersonal and customer service skills for interacting with the public.
• Proficient data entry and word processing; proficient with Microsoft Office.
• Experience with the Court’s Judicial Information System (JIS) preferred.

Responsibilities

• Handle a variety of clerical duties related to processing court cases, filing, routing and organizing files, and assisting the public.
• Answer phone calls and direct inquiries to the appropriate departments; provide courteous, accurate information.
• Balance and audit cash-related records and assist with cash transactions as applicable in the division.
• Manage case flow logistics, file retrieval, and scheduling support as needed.

Skills

Interpersonal skills

Data entry

Customer service

Education

High school diploma or equivalent

2 years of education beyond high school preferred

Tools

Microsoft Office

JIS / Judicial Information System

Job description

The 36th District Court in Detroit, MI seeks a Clerk 2 to perform clerical duties in processing court cases, file management, and responding to public inquiries. This AFSCME Local 3308 bargaining unit position requires careful attention to detail, strong data entry skills, and the ability to use court information systems.

Successful candidates pass a background check, have at least one year of clerical experience, and may work extended hours.