Clerk 2

36th District Court; Detroit (MI); On-site; USD 33,000 - 45,000; Full time

Job summary

The 36th District Court in Detroit, MI seeks a Clerk 2 to perform clerical duties in processing court cases, file management, and responding to public inquiries. This AFSCME Local 3308 bargaining unit position requires careful attention to detail, strong data entry skills, and the ability to use court information systems.

Successful candidates pass a background check, have at least one year of clerical experience, and may work extended hours.

Qualifications

• High school diploma or equivalent required; two years of education beyond high school preferred.
• Minimum of one year of clerical experience required.
• Strong interpersonal and customer service skills for interacting with the public.
• Proficient data entry and word processing; proficient with Microsoft Office.
• Experience with the Court’s Judicial Information System (JIS) preferred.

Responsibilities

• Handle a variety of clerical duties related to processing court cases, filing, routing and organizing files, and assisting the public.
• Answer phone calls and direct inquiries to the appropriate departments; provide courteous, accurate information.
• Balance and audit cash-related records and assist with cash transactions as applicable in the division.
• Manage case flow logistics, file retrieval, and scheduling support as needed.

Skills

Interpersonal skills

Data entry

Customer service

Education

High school diploma or equivalent

2 years of education beyond high school preferred

Tools

Microsoft Office

JIS / Judicial Information System

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Detroit, MI, US

2 days ago Requisition ID: 1193

Salary Range: $32,889.79 To $44,833.58 Annually

Salary: $32,889.79/$16.87 to $44,833.58/$22.99

APPLICATION DEADLINE: OPEN UNTIL FILLED

T he 36th District Court is looking for qualified Clerk 2 professionals to join Team 36. This is an AFSCME Local 3308 Bargaining Unit Position.

Under the general direction of the applicable Departmental Management, performs a variety of clerical functions related to the processing of court cases including filing, routing, and organizing files and documents, and answering questions from the public.

This is an AFSCME Local 3308 Bargaining Unit Position.

Do you have at least 1 year of clerical experience and are looking for a new challenge? Are you ready to be part of a dynamic organization where hard work and commitment are rewarded? If you answered yes to these questions, you may be the next Clerk 2 at the 36 th District Court.

*Successful candidates will be required to pass a criminal background check.

October 19, 2026

36th DISTRICT COURT

JOB DESCRIPTION

An AFSCME 3308 Bargaining Unit Position

GENERAL SUMMARY:

Under the general direction of the applicable Departmental Management, performs a variety of complex clerical functions related to the processing of court cases. Answers and directs incoming telephone calls to the court from internal and external customers. Provides courteous responses to inquiries regarding tickets, including but not limited to court dates, adjournments and payment transactions. Maintains records of all incoming calls. Work generally requires knowledge of a specific unit or department within the Court.

RESPONSIBILITIES & DUTIES:

• Processes all documents relating to default judgments, appeals and remands, bench warrants, claim and delivery, change of venue, cross and counter complaints, consolidations, debtor’s exams, garnishment releases, seizure of property, show cause, small claim removal, subpoenas, LEINS, objection to garnishment, and collection unit paperwork. Reviews and processes all documents related to motions.
• Answers telephone calls coming into the Court through the automatic call distributor system. Responds to questions from internal and external customers utilizing internal Court database/systems or route calls to appropriate parties. Provides in-person customer service as assigned.
• If assigned to the Traffic/Criminal Division, audits cash detail reports, and maintains various other reports, audit tapes, cashier reconciliation sheets, and other departmental reference materials. Balances and adjusts cash register reports, including online correction of cashier errors. Research system-highlighted errors to determine the appropriate course of action. Resolves and closes out payment discrepancies, and data entry issues.
• Manages case flow by ensuring that scheduled cases and their files are delivered to courtrooms timely.
• Boxes, stores, retrieves and delivers files.
• Performs duties of Clerk I as needed.
• Performs court date scheduling function, as applicable, based upon incoming calls.
• Refers to all case-related matters related to an employee, employee’s family, co-workers, and friends to their Departmental Management.
• Maintains confidential information regarding employees, financial, and other court records. Adheres to the Court’s policies on confidentiality of departmental information until authorization for release is given by Departmental Management.
• Performs other duties as assigned.

The specific responsibilities and duties will depend upon the departmental assignment. For example, assignment to the Information Resource Center is a full-time call center assignment.

JOB QUALIFICATIONS:

• High school diploma or equivalent is required. Two (2) years of education beyond high school are preferred.
• Minimum of one (1) year of clerical experience required.
• Interpersonal skills necessary to communicate with external parties and Court personnel in the exchange of information and provide courteous and accurate information and responses to the public. Must possess a high level of customer service skills
• Proficient data entry and word processing skills necessary for the creation and compilation of various documents, communications, and reports. Must be proficient in Microsoft Office.
• Computer skills necessary to effectively utilize case information software, word processing, database, electronic communications, and spreadsheet applications.
• Experience in the Court’s Judicial Information System (JIS) preferred.
• Mental ability to frequently handle pressures related to simultaneous handling of multiple projects, meeting deadlines, fulfilling scheduling requirements, and dealing with concerns of citizens and employees, with disruptions due to people and noise.

LICENSES, CERTIFICATIONS, OR SPECIAL REQUIREMENTS:

• Obtains and maintains all required state licenses and certifications necessary to perform the functions of Clerk 2.
• Based on the requirements of the position, candidates considered for placement in this classification may be subject to a Criminal Background Investigation.

WORKING CONDITIONS:

• Normal office environment with a little discomfort due to heat, dust, noise, and the like.
• Extended workday beyond 7.5 hours a day. Evening hours, weekends, holidays may occasionally be required.

PHYSICAL CHARACTERISTICS:

• Strength, dexterity, coordination, and vision to use a keyboard and video display terminal daily. Hearing to communicate with the public and court staff. Dexterity and coordination to handle files and single pieces of paper. Occasional lifting of objects weighing up to fifteen (15) pounds such as files, stacks of paper, references, and other materials. Moving from place to place within an office. Some reach for items above and below desk level.
• Ability to occasionally sit, walk or stand for long periods of time, perform repetitive movements and work in confined areas.

This job description is intended to describe the general nature and level of work being performed by a person assigned to this job. They are not to be construed as an exhaustive list of all job duties that may be performed by a person so classified. Determination of equivalent qualifications is within the sole discretion of Management.