Court Clerk I

City of Overland Park, Kansas; Overland Park (KS); On-site; USD 30,000 - 39,000; Full time

Job summary

The City of Overland Park in Kansas seeks a Court Clerk I in the Municipal Court to perform a variety of clerical and customer service duties in support of the Municipal Court. This entry-level role requires strong ethics, accuracy, and the ability to interact professionally with the public.

Normal hours are 8:00 a.m. to 5:00 p.m., Monday through Friday, with a full-time schedule and a salary range listed as $21.52–$28.40 per hour.

Qualifications

• 0-1 years of clerical experience required.
• Experience in customer service and cash handling preferred.
• KCJIS background/eligibility requirements may apply (age, no felony or serious misdemeanor).

Responsibilities

• Provide in person, email, and telephone customer service to the public, external agencies, and internal departments with inquiries related to court procedures, policies, and case-specific information.
• Enter information into the case management system and ensure accuracy including creating new cases, scheduling dockets, notifying parties, and entering conviction data.
• Process payments in person, by mail, and online; ensure penalties and financials are accurate in the system.
• Balance cash drawers daily.
• Scan documents into the case management system.
• Assist defendants and attorneys during court dockets and reconcile complex dockets.
• Monitor workflows in the case management system to meet deadlines and ensure correct recording.
• Provide authorized court record information to various stakeholders while keeping dissemination records.
• Provide substitution for absent clerks and ensure duties/deadlines are met.
• Perform other related duties as requested.

Skills

Basic math

High level of accuracy

Strong organizational skills

Public relations skills

Education

Typing and office practices

Job description

The City of Overland Park has a full-time Court Clerk I position available in the Municipal Court Department.

JOB SUMMARY:

The Court Clerk I, Municipal Court is an entry-level position that performs a variety of complex clerical and customer service duties in support of the Municipal Court. The Clerk’s office operates as an interdependent team, and promotes a positive work culture. The position entails frequent internal and external communication, and requires considerable public relations skills. All Court Clerks access confidential information, therefore a high degree of ethics and professionalism must be maintained. Independent decision-making and problem solving skills are applied to aid staff and the public, operating within guidelines of policy and procedure.

DUTIES AND RESPONSIBILITIES:

• Provides in person, email, and telephone customer service to the public, external agencies, and internal departments with inquiries related to court procedures, court policies, and case-specific information.
• Responsible for entering information into the case management system and ensuring information is complete, detailed, and accurate including: Creating new cases from paper tickets, scheduling court dockets, notifying parties, and entering conviction and sentencing data.
• Receives and processes payments in person, by mail, and online, ensuring that all penalties and financials are assessed and accurate in the case management system.
• Balances individual cash drawers at the end of business day.
• Scans documents and related materials into the case management system.
• Assists defendants and attorneys during court dockets as cases are processed, reconciling complex dockets that require strategic decision-making skill and remaining up to date on latest court procedures.
• Monitors various workflows within the case management system to act within appropriate deadlines, determine whether case information has been recorded accurately, and whether cases are being correctly processed.
• Provides authorized court record information to the public, prosecutor, court appointed attorneys, law enforcement agencies, probation officers, military recruiters, etc., while keeping accurate records of dissemination.
• Provides direct substitution for absent clerks, and assures all duties and deadlines are accomplished.
• Performs other related duties as requested or assigned.

Requirements:

EDUCATION:

• Basic education which includes courses in typing, office practices and word processing, or additional equivalent experience.

EXPERIENCE:

• 0-1 Years of clerical experience is required. Experience in customer service and cash handling related positions is preferred.

SPECIAL LICENSE(S)/CERTIFICATION(S):

• Access to the Kansas Criminal Justice Information System (KCJIS) may be required, so the following KCJIS requirements apply: must be at least 18 years of age; must not have been convicted of a felony; must not have been convicted of a serious misdemeanor; and must not have an arrest history the nature and severity of which warrant disqualification.

SKILLS:

• Basic math and accounting skills.
• High level of accuracy.
• Strong organizational skills.

MENTAL REQUIREMENTS:

• Ability to work under distracting conditions.
• Alpha and numeric recognition.
• Ability to recognize and protect confidential information.
• Ability to organize, file, and effectively retrieve data.
• Diplomacy and judgment.
• Ability to carry out assignments through oral and written instructions.

PHYSICAL REQUIREMENTS:

• Hand and eye coordination adequate to input computer, calculator, copy machine, and computerized cash register.
• Ability to communicate effectively in person and via telephone.

SUPERVISORY RESPONSIBILITY (Direct & Indirect):

• None

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

No City residency requirement.

Must successfully pass a background check, drug screen, physical exam and essential functions test.

Normal Work Hours: 8:00 a.m.-5:00 p.m., Mon.-Fri.

Salary Range: Grade B, $21.52 - $28.40

All applicants must be legally eligible to work in the United States and proof of eligibility must be provided if selected for hire.