Court Clerk I

Castle Rock, CO; Castle Rock, Northern (CO, KY); Hybrid; USD 42,000 - 52,000; Full time

Job summary

The Town of Castle Rock Municipal Court is seeking a detail-oriented Clerk to serve as the primary contact for defendants, attorneys, and the public. You will manage in-court processing, document preparation, and payment processing, while ensuring confidentiality and accuracy in all court records.

Ideal candidates bring strong customer service experience, good communication, and proficiency with Microsoft Office.

Qualifications

• Education: High School Diploma or GED; college-level coursework preferred.
• Experience: Previous customer service experience preferred.
• Typing speed: 40 wpm preferred.

Responsibilities

• Serve as Court Clerk during Municipal Court sessions, check in defendants, and ensure rights are explained.
• Enter motions, orders, and other court requirements into the system with accuracy.
• Provide procedural information to the public in person, by phone, and electronically within confidentiality rules.
• Process payments and, when necessary, route cases to collections for nonpayment.
• Coordinate with attorneys regarding arraignments, pretrial matters, and docket procedures.
• Assist with post-court processing and ensure proper documentation in case files.

Skills

Customer service

Attention to detail

Communication skills

Microsoft Office

Typing 40 wpm

Education

High School Diploma or GED

Job description

Municipal Court
100 Perry Street
Castle Rock, CO 80104, USA

Description

The Town of Castle Rock ’s future and the quality of that depend on the choices we make today. Do you want to be part of a team that make decisions that work now while preserving and protecting Castle Rock’s identity and quality of life for the future? We value teamwork , cooperation , and quality communication . We strive to provide exceptional public service to our customers and encourage creativity and innovation. We welcome all that share those values to apply.

Working for the Town of Castle Rock includes:

• The opportunity to make a difference in our community
• Competitive total compensation with an excellent benefits package
• Free membership to the MAC or Recreation Center
• Public Service Student Loan Forgiveness eligible employer
• Provides exceptional customer service and serves as the primary point of contact for customer inquiries in person, by telephone, and electronically. Answers incoming telephone calls and provides accurate Court case and procedural information to defendants, attorneys, law-enforcement personnel, and the public in accordance with applicable law, confidentiality requirements, and Court policies and procedures.
• Communicates with attorneys regarding arraignments, pretrial conferences, motion hearings, and other scheduled matters and files entries of appearance submitted by attorneys.
• Imports citation data, retrieves criminal-history and driving records, creates the corresponding case files, uploads police reports, and performs docket quality-control reviews to ensure each case contains the police report and all other required documentation. Ensures the accuracy of citations within the Town’s Court computer system and troubleshoots any inconsistencies. Records case information into the Court’s official records. Prepares and issues Court papers, making official authorizations in the Court’s name.
• Provides procedural assistance to the public, including information regarding applicable rights, Court processes, and possible penalties, without providing legal advice.
• Monitors cases for compliance with Court orders.
• Serves as Court Clerk during Municipal Court sessions. Checks in defendants and ensures they have been advised of their rights. Enters motions, judge’s orders and other requirements into the Court computer system. Checks out defendants, including explaining sentencing requirements and forms.
• Accepts and processes payments. When necessary, sends cases to collections for nonpayment.
• Processes paperwork with the Division of Motor Vehicles and the Castle Rock Police Department when warrants or other items are cleared.
• Assists with post-court processing and performs quality-assurance reviews of traffic cases entered during court.
• Prepares the courtroom for Court sessions and completes post-court cleanup.
• Performs routine clerical functions including copying, filing, mail pickup and scanning. May assist with community programs offered by the Court.
• Performs other duties as assigned or required.

Minimum Qualifications:

Education: High School Diploma or GED Equivalent. College-level course work in criminal justice, legal studies or a related field is preferred.

Experience: Previous customer service experience. Ability to type 40 words per minute is preferred.

Knowledge, Skills, and Abilities:

• Effective communication skills to relay policies and procedures, and to provide information to customers.
• Excellent attention to detail.
• Knowledge of legal terminology and ability to learn Castle Rock Municipal Court regulations, policies and procedures.
• Ability to remain poised when dealing with the public in difficult situations. Ability to make decisions based on good judgment.
• Ability to maintain the confidentiality, integrity, and security of protected information.
• Skill in using computerized database systems and Microsoft Office applications. Ability to follow written and oral instructions.
• Ability to work independently and as a team member.
• Ability to complete work product in a timely manner despite tight deadlines and frequent interruptions.
• Ability to demonstrate effective customer service skills.
• Ability to establish and maintain effective working relationships.

Physical Demands:

• Sedentary work for long periods of time
• Occasional physical work lifting no more than 10 pounds
• Occasional lifting, carrying, walking and standing
• Occasionally required to use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; and stop, kneel, crouch or crawl
• Frequent hand/eye coordination to operate personal computer and office equipment
• Vision for reading, recording and interpreting information
• Speech communication and hearing to maintain communication with employees and citizens
• Works primarily in a clean, comfortable environment

Equipment Used:

• Uses general modern office equipment, to include, keyboard, 10-key adding machines, and telephones
• This position may require the incumbent to occasionally use personal equipment (e.g. vehicle, cell phone, tools, etc.) in the course of their employment

Must satisfactorily complete a criminal background check prior to commencing employment.

The Town of Castle Rock is an Equal Opportunity Employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.