Court Case Navigator (Hybrid) | Client-Focused Support

Cognitive Consultants LLC; Lansing, Northern (MI, KY); Hybrid; USD 25,000 - 30,000; Full time

Job summary

Cognitive Consultants LLC in Lansing, MI is seeking a Court Case Manager to support clients navigating the court system by managing case-related logistics, coordinating with legal counsel and courts, and monitoring case progress in a hybrid work setting.

This role requires strong organizational and communication skills, experience in case management or legal support, and a dedication to confidential, client-focused service.

Qualifications

• Bachelor’s degree in social work, criminal justice, paralegal studies, or related field preferred
• 2+ years of experience in case management, legal support, court navigation, or social services preferred
• Familiarity with court procedures, legal terminology, and document filing preferred
• Strong organizational, written, and verbal communication skills
• Proficiency with case management databases and standard office software
• Ability to manage competing priorities and work with diverse populations

Responsibilities

• Maintain and manage client case files, ensuring accuracy and timely updates in the case management system
• Monitor court dates, file deadlines, and legal requirements; coordinate scheduling and reminders for clients
• Prepare and assemble court documents, exhibits, and supporting materials; assist clients with completing necessary paperwork
• Liaise with specialty court team members to ensure accurate information is received by the court team
• Provide case planning, referrals, and resource linkage (housing, mental health, substance use treatment, employment, benefits)
• Conduct client check-ins to assess needs, compliance, and progress; document interactions and outcomes
• Maintain confidentiality, comply with legal/ethical standards, and participate in case conferences and multidisciplinary teams

Skills

Communication skills

Organizational skills

Written and verbal communication

Case management systems

Attention to detail

Multitasking

Bilingual (optional)

Education

Bachelor’s degree in social work, criminal justice, paralegal studies, or related field

2+ years in case management or legal support

Tools

Case management databases

Office software suites

Job description

Cognitive Consultants LLC in Lansing, MI is seeking a Court Case Manager to support clients navigating the court system by managing case-related logistics, coordinating with legal counsel and courts, and monitoring case progress in a hybrid work setting.

This role requires strong organizational and communication skills, experience in case management or legal support, and a dedication to confidential, client-focused service.