Court Administration Assistant

Judicial-Branch-of-Arizona-in-Maricopa-Count; Phoenix (AZ); On-site; USD 29,000 - 44,000; Full time

Benefits offered by this job

Paid time off

Paid sick leave

10 holidays

Health insurance

Retirement plans

Employee assistance program

Wellness incentives

Life insurance

Disability insurance

Group legal plan

Pet insurance

Job summary

The Superior Court of the Judicial Branch of Arizona in Maricopa County seeks a Court Administration Assistant to provide high-volume administrative support in the Criminal Department. You will manage case data across multiple court systems, assist the public and attorneys, and help with standard departmental processes.

Applicants should have a high school diploma or GED and at least two years of clerical experience, with strong customer service, communication, and time management skills.

Qualifications

• High school diploma or GED is required.
• Two years of general clerical or administrative experience, or equivalent combination of education and experience.
• Bilingual in Spanish/English is preferred.

Responsibilities

• Perform case management entry and retrieval using court systems (iCIS, iCISng, APETS, JWI, JMS).
• Direct public to appropriate court programs and resources.
• Respond to inquiries from the public, attorneys, and staff.
• Train new staff on departmental processes and procedures.
• Maintain case-related information in court software and support statistics reporting.

Skills

Customer service

Time management

Written and verbal communication

Teamwork

Critical thinking

Education

High school diploma or GED

Tools

Spreadsheets

Databases

Word processing

Multi-line telephone systems

Job description

Posting Date09/18/26Application Deadline09/24/26Pay RangeMin - 1st Quartile - Mid - Max$20.25 - $23.31 - $26.38 - $32.50The expected ENTRY pay range for this position based on experience and equity within the Judicial Branch is $21.77 to $22.70.This position is non-exempt under the FLSA.What We OfferWe offer generous paid time off, paid sick leave, and 10 paid holidays! We have affordable medical, dental, and vision insurance, and our employees are entitled to coverage by one of several State-sponsored retirement pension plans, our employee assistance program, and wellness incentives. Additionally, our employees have the option of life insurance, disability, a group legal plan, and pet insurance. Under the current guidelines for the Public Service Loan Forgiveness (PSLF) Program, the Maricopa County Superior Court is a qualifying employer. Therefore, any full time Judicial Branch employee, who meets other eligibility criteria may be eligible for loan forgiveness under this program. Click here to learn more!Job TypeClassified – Judicial CPRDepartmentD800 Superior CourtAbout the PositionThe Court Administration Assistant provides administrative support in a high-volume work environment that requires the ability to multi-task, use strong organizational and communication skills to provide exemplary service, both internally and externally, ensuring that the needs of the Court are met effectively. This position works within the Criminal Department and is responsible for the adjudication of all felony offenses committed within Maricopa County.About The Superior Court:The Superior Court of the Judicial Branch of Arizona in Maricopa County is dedicated to providing a safe, fair and impartial forum for resolving disputes, enhancing access to our services, and providing innovative, evidenced-based practices that improve the safety of our community and ensure the public’s trust and confidence in the Judicial Branch. The Superior Court in Maricopa County, one of the largest, most innovative and progressive trial courts in the nation, seeks innovative individuals to join our team who will embrace our vision of excellence and the principles inherent in the Rule of Law...every person, every day, every time . We fulfill these principles through a culture that values fairness, respect, integrity, innovation, and safety.Position QualificationsWe recognize your time is valuable, so please apply if you meet the following required qualifications :Education:High school diploma or GEDExperience:Two (2) years of general clerical or administrative experienceORCombined Education and Experience Qualifications:An equivalent combination of post-secondary education or job-related experience may substitute on a year-for-year basis.Our Preferred Candidate Has:Bilingual in Spanish/EnglishFamiliarity with the Arizona Constitution and Arizona Revised Statutes specific to the assigned divisionsExperience with multi-line telephone systemsKnowledge, Skills, and Abilities:Knowledge of:Principles and processes for providing customer service including customer needs assessment, meeting quality standards for services and evaluation of customer satisfactionSkill in:The use of computer applications including spreadsheets, databases, and word processing software.Written and verbal communication with others to convey information effectivelyCritical thinking and evaluating information to determine the best solutionProviding exemplary customer serviceAbility to:Learn policies, procedures, and guidelines established by the CourtRespond courteously to concerns of the public, attorneys, and employeesUse effective time management skills to handle multiple tasks at one timeExcel in a high volume and time-sensitive work environmentEstablish and maintain effective working relationships with othersUnderstand and accurately brief oral and written instructionsMake sound decisions in accordance with regulations, policies, and proceduresWork as a member of a team with minimal supervisionEssential Job Tasks(This is not an all-inclusive list of all job duties that may be required; employees will be required to perform other related duties as assigned.)Performs case management entry and/or retrieval to include but not limited to: Integrated Court Information System (iCIS), Integrated Court Information System - Next Generation (iCISng), Adult Probation Enterprise Tracking System (APETS), Justice Web Interface (JWI), and Jail Management System (JMS).Directs public to appropriate Court programs, resources, facilities, and outside agenciesResponds to case-related inquiries from the public, attorneys, Judicial Officers, and Judicial Branch staffReviews case status reports, conducts research and performs other case management-related functionsTrains new and existing staff on departmental processes, policies, and proceduresInitiates, updates, and maintains case-related information in Court softwareAssists in the preparation of statistical reportsWorking conditions :May rotate between downtown locations at South Court Tower at 175 W Madison St, Phoenix, AZ and Central Court Building at 201 W Jefferson St, Phoenix, AZ.While performing the duties of this job, the employee may need to communicate clearly, perceive details of objects that are close by, and maintain various physical positions for extended periods, such as sitting, standing, or walking. The job may involve using hands for tasks such as typing, handling objects, or operating tools, as well as reaching with hands and arms. Occasionally, the employee may be required to move or lift objects weighing up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.Additional InformationJudicial Branch Human Resources reserves the right to move forward candidates based on the information provided directly on the application. The hiring authority will select the successful candidate based on departmental needs.Typically, successful candidates are hired at a salary rate up to the midpoint of the range, based on applicable experience, internal equity, and budgetary allowances.All Judicial Branch offers of employment and continued employment are contingent upon passing a thorough background and/or fingerprint check. Applicants must completely and fully answer any questions regarding felony and misdemeanor convictions including any convictions that have been expunged or set aside. Failure to include criminal history information is grounds for termination of an offer and employment. A conviction may not automatically disqualify an applicant.The Judicial Branch of Arizona in Maricopa County participates in the State Retirement systems ASRS or PSPRS. As such, mandatory membership for all full-time employees includes payroll deducted contributions consistent with each retirement system's requirements. The current contribution rate for ASRS is 12.27% and the current contribution rate for PSPRS is 5.84% and up for the defined contribution plan and 8.82% for the defined benefit plan. For more information about contributions and benefits of these plans visit https://www.azasrs.gov/ or https://www.psprs.com/corrections-officer/Judicial Branch facilities are located throughout Maricopa County. This position may be reassigned to other locations. Assignments will be made based upon the needs of the department.The Judicial Branch in Maricopa County is an EEO/ADA Reasonable Accommodation Employer.