Course Support & Marketing Coordinator

The University of North Carolina; North Carolina; On-site; USD 34,000 - 48,000; Full time

Job summary

The University of North Carolina at Charlotte seeks a skilled Outreach and Communications Assistant to support the UCAE’s course support programs, with a focus on strategic communication and marketing. The role emphasizes creating engaging assets for web and print, and coordinating logistics for hiring and schedules.

The position involves guiding campaigns, aligning with UNC Charlotte branding, and improving student participation through targeted outreach.

Qualifications

• Bachelor’s degree in Marketing, Communications, Graphic Design, Public Relations, or a related field preferred
• 1–2 years of hands-on experience in graphic design, strategic content creation, and promotional planning across digital and print channels.

Responsibilities

• Provide logistical support for the course support leader hiring process.
• Assist with the transition from EAB Navigate to Salesforce as the underlying CRM software for tutoring.
• Aid in the development of and quality assurance of course support leader schedules.
• Lead the formation and execution of a strategic communication and marketing plan focused on Course Support Services and UCAE outreach.
• Create engaging visual and written assets for web, social media, Canva, email outreach, and printed materials to promote service offerings and student events.
• Update and maintain departmental communication channels, ensuring alignment with UNC Charlotte branding and UCAE messaging standards.
• Evaluate campaign performance metrics, analyze outreach engagement, and recommend strategy adjustments to increase student participation.

Skills

Graphic design

Strategic content creation

Promotional planning

Digital & print channels

Education

Bachelor’s degree in Marketing, Communications, Graphic Design, Public Relations, or related field

Tools

Salesforce

EAB Navigate

Canva

Job description

The University of North Carolina at Charlotte seeks a skilled Outreach and Communications Assistant to support the UCAE’s course support programs, with a focus on strategic communication and marketing. The role emphasizes creating engaging assets for web and print, and coordinating logistics for hiring and schedules.

The position involves guiding campaigns, aligning with UNC Charlotte branding, and improving student participation through targeted outreach.