Courier

Ricoh USA, Inc.; North Charleston (SC); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Healthcare options

401K plan

Tuition assistance

Paid vacation

Job summary

Ricoh USA, Inc. in North Charleston, SC is seeking a Courier to handle pick-ups and deliveries with professionalism and punctuality. The role reports to site management and requires safe driving, accurate paperwork, and strong customer service to support Ricoh's service excellence.

The Courier will follow routes, maintain vehicle readiness, complete logs, and communicate effectively with clients to ensure timely delivery of documents and packages while upholding company standards.

Qualifications

• High school diploma or equivalent.
• Valid state driver's license and driving record meeting company standards.
• Experience with electronic communication devices and teamwork.
• Technical ability; basic computer and email use.
• Familiarity with TRAC procedures.

Responsibilities

• Deliver messages, documents, packages to business locations.
• Follow routes and written instructions to ensure on-time delivery.
• Maintain logs of items received and delivered and obtain receipts.
• Ensure vehicle safety and routine maintenance per company standards.
• Present professional appearance and communicate effectively with clients.
• Work independently and make sound decisions with customer needs in mind.

Skills

Customer service

Map reading

Communication

Team collaboration

Attention to detail

Multi-tasking

Safety awareness

Education

High school diploma

Tools

TRAC

Computers

Email

Job description

Job Description

Courier POSITION PROFILE

Ensures customers' satisfaction by making pick-ups and deliveries in a proficient and timely manner. This position reports directly to the Site Manager, Site Supervisor or Assistant Site Manager, depending on site personnel configuration.

Job Duties And Responsibilities

• Delivers messages, telegrams, documents, packages, and other items to business establishments and by performing the following duties:
• Travels to delivery site on foot or by bicycle, automobile or public conveyance, Customer Vehicles.
• Keeps log of items received and delivered.
• Obtains receipts or for articles delivered.
• Follows appropriate chain of custody protocols (I.E.: TRAC)
• Services vehicle driven, such as checking fluid levels and replenishing fuel.
• Performs pick-up and delivery of jobs by accurately following a map and/or written instructions.
• Follows RICOH Service Excellence performance requirements.
• Responsible for maintaining compliance with state and company standards by operating a vehicle in a safe and lawful manner and following company guidelines in the event of an accident and/or injury.
• Responds to client requests, ensuring the accuracy of the order taken and delivery of the completed orders in a timely manner. paperwork in a timely, accurate and legible manner.
• Presents professional appearance to clients by dressing in professional attire according to company standards.
• Responsible for communicating vehicle safety by maintaining routine maintenance on all delivery vehicles (oil change, tire rotation, etc.) according to company specifications.
• Meets company attendance standards by reporting to work punctually and working all scheduled hours and any required overtime.
• Performs other duties as assigned.
• Able to work independently, making sound decisions with the needs of the customer and the business in mind.

Qualifications (Education, Experience and Certifications) Typically Required:

• High school diploma or equivalent is required.
• Requires valid state driver's license and driving record that meets company standards.
• Requires experience in electronic communication devices and experience in a team environment.
• Technical ability
• Computers, email, basics, TRAC

KNOWLEDGE, Skills And Abilities

• Good customer service and communications skills
• Ability to read map, follow written instructions and complete paperwork accurately, good reading comprehension.
• Professional appearance and demeanor
• Excellent communication skills both verbal and written.
• Ability to effectively work individually or in a team environment.
• Competency in performing multiple functional tasks.
• May be required to lift up to 50 lbs.
• Critical thinking and decision-making skills

Working Conditions, MENTAL AND PHYSICAL DEMANDS

• Couriers spend most of their time alone, making deliveries, and usually are not closely supervised. Those who deliver by bicycle are exposed to all weather conditions, as well as to the many hazards associated with heavy traffic. Car, van, and truck Couriers must sometimes carry heavy loads, either manually or with the aid of a hand truck.
• They also deal with difficult parking situations, as well as traffic jams and road construction.
• When in the office, typically, an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level based on the geographic location of the site.
• Work assignments are diversified. Interpret, comprehend and apply complex material, data and instruction
• prepare, Work requires walking, standing, bending, reaching, lifting or carrying objects that can weigh as much as 50 lbs. (e.g., papers, books, files and small parts, etc.).
• Moderate dexterity
• regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination.)

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.

About Us

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest In Yourself

At Ricoh, you can:

• Choose from a broad selection of medical, dental, life, and disability insurance options.
• Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
• Augment your education with team member tuition assistance programs.
• Enjoy paid vacation time and paid holidays annually
• Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

JOB INFO

Job Identification : 8170

Job Category : Service Delivery

Posting Date : 2026-10-19T14:17:32+00:00

Degree Level : High School Graduate

Job Schedule : Full time

Locations : North Charleston, SC, United States

Driving requirements : Company/Customer Vehicle (or Fleet)

Sign-on Bonus : No