Coupa Lead Business Analyst

Asplundh Tree Expert, LLC; Philadelphia (Philadelphia County); Hybrid; USD 140,000 - 170,000; Full time

Benefits offered by this job

Hybrid work model

Paid time off

Holiday pay

Health and retirement benefits

Job summary

Asplundh Tree Expert, LLC is seeking a Lead Coupa Business Analyst & System Administrator to own Coupa P2P, SIM, and CLM configurations across Procurement, Finance, Legal, IT, and business operations.

You will lead governance, analytics, reporting, and change management while driving spend visibility and process efficiency in a hybrid work environment.

Qualifications

• Bachelor's degree and 5–7+ years in enterprise procurement processes.
• 3+ years hands-on Coupa administration and configuration.
• Experience with Coupa P2P, SIM, Services Procurement, CLM and Core Sourcing.
• Experience with procurement technology integrations, including Oracle Fusion ERP, APIs, cXML, or flat files.
• Strong analytical and cross-functional communication, stakeholder management, and leadership capabilities.

Responsibilities

• Lead the administration, configuration, and continuous improvement of Coupa modules (P2P, SIM, Services Procurement, CLM, Core Sourcing).
• Manage user access, security roles, workflows, catalogs, approvals, and policies.
• Monitor system performance, troubleshoot complex issues, and provide top-level Coupa support escalation.
• Manage Coupa releases, impact assessments, testing, and deployment of new functionality across modules.
• Partner with Procurement, Legal, Finance, and IT to gather requirements and deliver scalable solutions.
• Support integrations and data alignment between Coupa and Oracle Fusion ERP.
• Develop reporting, KPI dashboards, training materials, SOPs, and change management programs.

Skills

Analytical thinking

Problem solving

Communication

Stakeholder management

Cross-functional leadership

Education

Bachelor's degree in IT, Business Administration, Supply Chain, Finance

Tools

Coupa P2P

Coupa SIM

Coupa CLM

Oracle Fusion ERP

APIs / cXML

Data integration

Job description

Description

Lead Coupa Business Analyst & System Administrator

What if you could discover the way to an exciting and rewarding career? The path is closer than you may think. Connect with us, explore the possibilities, and see why Asplundh is 36,000 strong and growing.

About Asplundh

Established in 1928, Asplundh is a family-owned and operated company headquartered near Philadelphia, PA. For nearly a century, we have served the utility and infrastructure industries, helping communities build, recover, and thrive in a changing world.

We have evolved to drive productivity and efficiency, improve safety, and transform how our customers approach vegetation management and more. We continue to innovate so that we can make a positive impact and improve lives for the people, businesses, and communities we serve.

Role Overview

The Lead Coupa Business Analyst & System Administrator serves as the strategic owner and subject matter expert for Asplundh's Coupa Spend Management platform. This position exists to ensure the effective administration, optimization, and long-term success of Coupa across Procurement, Finance, Legal, IT, and business operations.

The role leads system configuration, enhancements, integrations, analytics, governance, and user adoption efforts across Procure-to-Pay (P2P), Supplier Information Management (SIM), Services Procurement, Contract Lifecycle Management (CLM), and Core Sourcing. Through strategic partnership and technical expertise, this individual drives process efficiency, compliance, spend visibility, and operational excellence while supporting ongoing Oracle Fusion ERP initiatives.

How You Will Make an Impact

• Lead the administration, configuration, and continuous improvement of Coupa P2P, SIM, Services Procurement, CLM, and Core Sourcing modules.
• Manage user access, security roles, workflows, catalogs, approval chains, purchasing policies, and system governance activities.
• Monitor system performance, troubleshoot complex issues, and serve as the highest level of internal Coupa support escalation.
• Manage Coupa releases, impact assessments, testing activities, and deployment of new functionality across all active modules.
• Partner with Procurement, Legal, Finance, and IT stakeholders to gather requirements and develop scalable business solutions.
• Support and maintain integrations and data alignment between Coupa and Oracle Fusion ERP platforms.
• Develop reporting, KPI dashboards, training materials, SOPs, and change management programs to drive adoption and business value.

What You Will Bring

• Bachelor's degree in Information Technology, Business Administration, Supply Chain Management, Finance, or a related field.
• 5-7+ years of experience supporting enterprise procurement processes and systems, including 3+ years of hands-on Coupa administration and configuration.
• Demonstrated expertise with Coupa P2P, SIM, Services Procurement (SOW/Contingent Labor), CLM, and Core Sourcing modules.
• Experience supporting procurement technology integrations, including Oracle Fusion ERP, APIs, cXML, flat files, or related technologies.
• Strong analytical, problem-solving, communication, stakeholder management, and cross-functional leadership capabilities.
• Coupa Platform Certification preferred.

Work Environment & Preferences

• Work Model: Hybrid (4 days onsite, 1 day remote)
• Preferred Schedule: Monday through Friday during standard business hours
• Travel Requirements: Minimal travel; occasional travel may be required for meetings, training, or project support

Why Work Here?

The work we perform at Asplundh is the collective effort of unique individuals. They are people with grit and heart who show up with a diversity of skills, backgrounds, and perspectives. It is a place where individual and cultural differences are respected and valued. It is a place where we are stronger together, where collaboration and teamwork thrive, and where our authentic selves can flourish.

The common thread for field workers and office professionals alike is that we truly care about the environment, each other, and the communities we serve.

Important Information for Applicants:

• Asplundh Tree Expert, LLC and its family of companies are Equal Opportunity Employers. We consider all qualified applicants without regard to any legally protected characteristic.
• If you require reasonable accommodation during the application or hiring process, please contact our ADA Coordinator at 1-800-248-8733, ext. 3656.
• Employment offers are contingent upon successful completion of applicable pre-employment requirements, which include background screening, drug testing, and employment eligibility verification.
• Compensation determination is based on market data, job scope and individual qualifications.
• We offer a competitive total rewards package inclusive of health and welfare and retirement benefits, as well as paid time off and holiday pay benefits.
• Unsolicited resumes without an executed agency agreement become the property of the company.