Countywide NHS Admin Coordinator | Varied Hours & Training

Cambridgeshire and Peterborough NHS Foundation Trust; Pennsylvania; Presencial; USD 28.000 - 33.000; Jornada completa

Descripción de la vacante

Cambridgeshire and Peterborough NHS Foundation Trust is seeking an Administrator to support the Nutrition & Dietetic Team across county locations. You will liaise with clinicians and service users to ensure timely referrals and smooth administrative workflows.

The role is based in an open-plan office with an expectation to travel independently around the county. Excellent communication, organisation and customer service skills are essential to contribute to a professional, efficient service and

Formación

• Excellent communication, organisational and customer service skills are required.
• Ability to liaise with clinicians, service users and external referrers.
• Strong IT literacy and data handling for admin tasks.

Responsabilidades

• Word processing of correspondence, reports and summaries for the team.
• Answer all telephone calls within defined timeframes.
• Use telephone techniques to communicate with healthcare professionals and patients.
• Record information in computer systems accurately and on time.
• Manage calls in a professional manner and field difficult inquiries.
• Adhere to Trust Information Governance and Security policies for data handling.
• Attend and book rooms for meetings and take/distribute minutes as required.
• Input/update service user information and activity on information systems.
• Keep electronic records up to date and track notes per policy.
• Provide professional telephone service and signpost information as needed.
• Undertake training for new staff as directed by managers.
• Provide cover for team members as needed and assist with workloads.
• Register referrals and manage clinic administration including bookings and cancellations.
• Provide operational support for clinical letters and correspondence.
• Maintain stationery and stock levels.

Conocimientos

Communication skills

Organisational skills

Customer service

Descripción del empleo

Cambridgeshire and Peterborough NHS Foundation Trust is seeking an Administrator to support the Nutrition & Dietetic Team across county locations. You will liaise with clinicians and service users to ensure timely referrals and smooth administrative workflows.

The role is based in an open-plan office with an expectation to travel independently around the county. Excellent communication, organisation and customer service skills are essential to contribute to a professional, efficient service and