County Emergency Dispatch - Emergency Medical Dispatcher - Immediate Openings

County Emergency Communications; Setauket (NY); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Setauket, NY is seeking Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and coordinate ambulance resources.

Responsibilities include gathering patient data, determining priorities, giving protocol-based guidance, and documenting each call for quality reviews. CPR/EMD certifications are often required; training may be provided. Overtime and rotating shifts are common.

Qualifications

• High school diploma or GED required.
• EMD certification before appointment may be required.
• CPR certification may be required; consult vacancy for specifics.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority using the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Call handling

Prioritization

Dispatch coordination

Protocol instruction

Communication

Documentation

Education

High school diploma or GED

Emergency Medical Dispatcher certification

CPR certification

Job description

Emergency Medical Dispatcher Opportunities in Setauket

Emergency Medical Dispatchers help people requesting urgent medical assistance. Using an agency-approved system, they gather patient and incident information, establish response priorities, and support the coordination of emergency medical resources.

Depending on training, certification, and assignment, dispatchers may also provide approved instructions before responders arrive. These instructions must follow the employer’s medical dispatch protocols and oversight requirements.

Position Details

Duty Location:

{airport_name}, Setauket, NY

Employer:

The hiring EMS provider or communications agency identified in the official vacancy

Pay:

{salary_min}–{salary_max} per year

Schedule:

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Appointment Type:

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Who May Apply:

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Application Deadline:

{closing_date}

Emergency medical communications may operate continuously. Employees may be assigned overnight shifts, weekends, holidays, rotating schedules, and required overtime.

What You May Do

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Experience and Education Requirements

A high school diploma or recognized equivalent is commonly required. Employers may recruit applicants for sponsored training or require current Emergency Medical Dispatcher certification before appointment.

CPR certification and additional coursework may be required. EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

General Conditions of Employment

Meet the employer’s age and employment eligibility requirements

Complete required background screening and employment assessments

Pass additional evaluations when specified by the hiring agency

Obtain and maintain required medical dispatch and CPR certifications

Follow approved protocols, medical oversight, and quality-assurance procedures

Protect confidential patient and incident information

Work Environment and Physical Requirements

This role generally involves extended console work, headset use, and simultaneous listening and data entry. Calls may concern serious illness, childbirth, injury, or death. Essential functions and accommodation procedures are established by the employer.

Benefits

Eligible employees may receive insurance coverage, retirement benefits, paid leave, employee-assistance services, and continuing education. Certification support, shift premiums, and other benefits depend on the organization and appointment terms.