Emergency Medical Dispatcher

County Emergency Communications; Selden (NY); Presencial; USD 48.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Insurance coverage

Retirement benefits

Paid leave

Employee assistance program

Descripción de la vacante

County Emergency Communications in Selden, NY is seeking Emergency Medical Dispatcher applicants to support urgent medical response from a console-based operations center. You will receive calls involving illness or injury, confirm location and callback details, gather patient information, determine response priority, and dispatch ambulance resources per approved protocols.

Overnight shifts, weekends, and overtime may be required as part of the rotating schedule; training and certifications such

Formación

• High school diploma or equivalent is commonly required.
• CPR certification may be required.
• Emergency Medical Dispatcher certification is preferred but not universal.

Responsabilidades

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Conocimientos

Strong communication

Attention to detail

Calm under pressure

Multitasking

Educación

High school diploma or equivalent

Emergency Medical Dispatcher certification (preferred)

Herramientas

Medical dispatch software

Descripción del empleo

Emergency Medical Dispatcher Opportunities in Selden

Emergency Medical Dispatchers help people requesting urgent medical assistance. Using an agency-approved system, they gather patient and incident information, establish response priorities, and support the coordination of emergency medical resources.

Depending on training, certification, and assignment, dispatchers may also provide approved instructions before responders arrive. These instructions must follow the employer’s medical dispatch protocols and oversight requirements.

Position Details

• Duty Location: {airport_name}, Selden, NY
• Employer: The hiring EMS provider or communications agency identified in the official vacancy
• Pay: {salary_min}–{salary_max} per year
• Schedule: {work_schedule}
• Appointment Type: {appointment_type}
• Who May Apply: {who_may_apply}
• Application Deadline: {closing_date}

Emergency medical communications may operate continuously. Employees may be assigned overnight shifts, weekends, holidays, rotating schedules, and required overtime.

What You May Do

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Experience and Education Requirements

A high school diploma or recognized equivalent is commonly required. Employers may recruit applicants for sponsored training or require current Emergency Medical Dispatcher certification before appointment.

CPR certification and additional coursework may be required. EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

General Conditions of Employment

• Meet the employer’s age and employment eligibility requirements
• Complete required background screening and employment assessments
• Pass additional evaluations when specified by the hiring agency
• Obtain and maintain required medical dispatch and CPR certifications
• Follow approved protocols, medical oversight, and quality-assurance procedures
• Protect confidential patient and incident information

Work Environment and Physical Requirements

This role generally involves extended console work, headset use, and simultaneous listening and data entry. Calls may concern serious illness, childbirth, injury, or death. Essential functions and accommodation procedures are established by the employer.

Benefits

Eligible employees may receive insurance coverage, retirement benefits, paid leave, employee‑assistance services, and continuing education. Certification support, shift premiums, and other benefits depend on the organization and appointment terms.

Prepare for the Emergency Medical Dispatcher Hiring Process

• Medical dispatch hiring-process guidance
• Listening, information-sequencing, and data-entry practice
• Resume and application support
• Interview-preparation resources
• Job-search tools and candidate support

Start preparing for Emergency Medical Dispatcher opportunities in Selden.