County Emergency Dispatch - 911 Emergency Dispatcher - Apply Today

Emergency Telecommunicator Services; Fair Haven (NJ); Presencial; USD 45.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health coverage

Retirement benefits

Paid leave

Employee assistance services

Professional training

Descripción de la vacante

Emergency Telecommunicator Services in Fair Haven, NJ is seeking 911 Emergency Dispatchers to connect callers with police, fire, and medical responders. You will gather information, confirm locations, and coordinate resources according to agency procedures.

The role requires calm communication, active listening, and the ability to manage multiple systems while maintaining accurate records. Work may include overnight shifts, weekends, and overtime commitments in a fast-paced public safety

Formación

• High school diploma or GED required; testing scores and training deadlines vary by agency.
• Some agencies may require prior emergency communications experience or certifications.
• Typing speed and ability to organize information under pressure are beneficial.

Responsabilidades

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, and incident details.
• Assess call priority per agency procedures.
• Enter incident data into CAD systems.
• Dispatch appropriate responders as needed.
• Monitor radio traffic and update personnel as incidents evolve.
• Provide caller instructions within training limits.
• Maintain accurate records and protect confidentiality.

Conocimientos

Calm communication

Active listening

Clear speech

Typing

Computer skills

Info organization

Educación

High school diploma or GED

Herramientas

CAD systems

Descripción del empleo

911 Emergency Dispatcher Opportunities in Fair Haven

911 Emergency Dispatchers connect people who need urgent help with the public safety personnel who respond. In this role, you may receive emergency calls, gather essential information, and coordinate police, fire, or emergency medical resources according to agency procedures.

The work requires calm communication and careful attention. Dispatchers must listen closely, confirm incident locations, document changing circumstances, and relay accurate information while managing multiple communication systems.

Position Details

• Duty Location: {airport_name}, Fair Haven, NY
• Employer: The hiring public safety agency identified in the official vacancy
• Pay: {salary_min}–{salary_max} per year
• Schedule: {work_schedule}
• Appointment Type: {appointment_type}
• Who May Apply: {who_may_apply}
• Application Deadline: {closing_date}

Emergency communications centers commonly operate around the clock. Depending on the position, assignments may include overnight shifts, weekends, holidays, rotating schedules, and required overtime.

What You May Do

• Answer emergency and nonemergency calls within the assigned service area
• Confirm addresses, callback numbers, incident details, and immediate safety concerns
• Assess call priority using approved questions and agency procedures
• Enter incident information into computer-aided dispatch systems
• Dispatch appropriate responders when assigned to radio operations
• Monitor radio traffic and update responding personnel as circumstances change
• Provide approved caller instructions within the limits of training and certification
• Maintain accurate records and protect confidential information

Experience and Education Requirements

A high school diploma or recognized equivalency credential is commonly required. Some agencies recruit entry-level applicants, while others require previous emergency communications experience or current certifications.

Useful skills include accurate typing, active listening, clear speech, basic computer proficiency, and the ability to organize information under pressure. The official announcement determines required testing scores, experience, and training deadlines.

General Conditions of Employment

• Meet the agency’s minimum age and employment eligibility requirements
• Complete required background screening and hiring assessmentsComplete medical, psychological, or drug screening when required
• Obtain and maintain applicable telecommunicator certifications
• Follow information-security and confidentiality requirements
• Remain available for assigned shifts and emergency staffing needs

Work Environment and Physical Requirements

This position generally involves extended workstation duties, headset use, keyboard entry, and monitoring multiple screens. Employees may handle distressing calls and rapidly changing incidents. Essential functions and any accommodation process are described by the hiring agency.

Benefits

• Eligible employees may receive health coverage, retirement benefits, paid leave, employee-assistance services, and professional training.
• Shift differentials, overtime compensation, and other benefits depend on the employer and appointment terms.