Country Club Receptionist

Angel Fire Resort; Angel Fire (NM); On-site; USD 16,000 - 23,000; Part time

Job summary

Angel Fire Resort is seeking a friendly Receptionist for its Country Club team. You will greet members and guests, check them into the fitness center and pool, answer calls, and direct inquiries to the appropriate associates. This indoor, year-round, part-time role requires at least one year of customer service and basic computer skills.

Shifts span 7am–7pm with weekend/holiday availability essential. Base pay starts at $14/hr and you will handle guest questions, sell passes/gift cards, balance

Qualifications

• At least 1 year customer service with basic computer skills.
• Attendance: Regular, predictable, punctual, and in-person attendance is essential, includes weekends and holidays as scheduled

Responsibilities

• Answers phone calls in a professional manner and directs call accordingly.
• Greets and directs visitors and/or members in a professional, friendly, hospitable manner.
• Provide visitors and/or members with information as requested.
• Sells fitness passes, prepaid class cards and gift cards.
• Balances cash drawer and complete cash drop.

Skills

Customer service

Job description

Angel Fire Resort is now hiring for a Receptionist to join our Country Club team! This position is responsible for greeting members and guests and checking them into the fitness center and pool. In this position, you will answer incoming calls and direct calls to appropriate associates, assist guests in accessing the facilities, answer any guest questions regarding the resort, and carry out other additional clerical duties. The successful candidate will have a consistently friendly and helpful demeanor and will make guests feel welcomed.

Base Pay: Starts at $14/hr

Location: Angel Fire Resort Country Club

Employee Type: Hourly, non-exempt

Job Category: Part time, year round

Leadership Responsibilities: No

Required Certs or Licenses: No

Attendance: Regular, predictable, punctual, and in-person attendance is essential, includes weekends and holidays as scheduled

Estimated start date: Immediately

Typical Shift: Shifts fall between 7am and 7pm

Environment: This is an indoor position. Must be able to sit and interact customers in person and over the phone at the reception desk

Qualifications: At least 1 year customer service with basic computer skills.

Essential Duties and Responsibilities

• Answers phone calls in a professional manner and directs call accordingly.
• Retrieves messages from voice mail and forwards to appropriate personnel.
• Greets and directs visitors and/or members in a professional, friendly, hospitable manner.
• Provide visitors and/or members with information as requested.
• Hands out towels to members and guests using the pool and fitness center.
• Removes towels from baskets in locker rooms, pool area and fitness center and keep towels restocked.
• Collects money for class walk-ins and from guests for facility use.
• Assigns Key Cards for pool usage.
• Takes dinner reservations for Elements Restaurant.
• Assists in the ordering, receiving, stocking and distribution of office supplies.
• Sells fitness passes, prepaid class cards and gift cards.
• Balances cash drawer and complete cash drop.
• Responsible for opening or closing and securing the Country Club building.
• Responsible for shoveling snow from walkways and entrances and applying ice melt.
• Assists with light housekeeping.
• Monitors surveillance system.
• Provides guests with emergency assistance.

About Angel Fire Resort

Angel Fire Resort is a top year-round mountain resort destination in New Mexico. The resort is situated at over 8,600′ elevation in the Southern Rocky Mountains, 30 minutes east of Taos and has views of Wheeler Peak, the highest point in New Mexico. Employees come from all over the world for our winter and summer seasons, which makes for a unique and diverse team to work with. Angel Fire strives to offer the best value and choice for family outdoor recreation activities to its members, guests and visitors–including skiing, snowboarding, tubing, sledding, golf, mountain biking, golf, disc golf, zip lines, tennis, fishing, hiking, premium RV sites, dining and more.