Counter Team Members - Tatte Charles St (CAFÉ REOPENING)

Tatte Bakery & Cafe; Boston (MA); Sur place; USD 13 000 - 16 000; Temps partiel

Avantages offerts par ce poste

Competitive pay

Tip share

Insurance: health, dental, vision

401(k) with company match

Paid vacation for part-time

Paid sick time

Flexible schedules with no late nights

Meal discount and beverages per shift

Free mental health support

EAP (Employee Assistance Program)

Growth opportunities

Résumé du poste

Tatte Bakery & Cafe, located in Boston, seeks Front of House team members to deliver hospitality-driven guest experiences and maintain a welcoming café environment.

You'll assist guests, answer questions, manage orders at the POS, and ensure accurate service while upholding cleanliness and safety standards. Competitive pay and growth opportunities accompany flexible shifts and benefits.

Qualifications

• Warm, engaging and welcoming communication skills.
• Passion for hospitality and creating exceptional guest experiences.
• Desire to help where needed and work as part of a team.
• Flexibility to work a variety of shifts, including mornings, afternoons, evenings, weekends, and holidays.

Responsabilités

• Welcome guests with warm hospitality and provide exceptional customer service.
• Help guests navigate the menu by answering questions and making recommendations.
• Develop and maintain knowledge of Tatte's coffee, bakery, and savory offerings.
• Accurately take guest orders using the point-of-sale system.
• Follow all product preparation and packaging standards.
• Deliver food and beverages to guests.
• Maintain clean, organized café stations.
• Support café cleanliness and visual brand standards.
• Follow all food safety, sanitation, and company policies and procedures.
• Perform other duties as assigned.

Connaissances

Hospitality mindset

Communication skills

Team player

Flexibility with shifts

Customer service experience

Outils

POS system

Description du poste

Our Front of House team members create exceptional guest experiences through genuine hospitality. Counter Team Members welcome guests, share knowledge of our handcrafted food and beverages, operate the point-of-sale system, and help maintain a clean, organized, and inviting café.

Key Responsibilities

• Welcome guests with warm, genuine hospitality and provide exceptional customer service
• Help guests navigate the menu by answering questions and making recommendations
• Develop and maintain comprehensive knowledge of Tatte's coffee, bakery, and savory offerings
• Accurately take guest orders using the point-of-sale system
• Follow all product preparation and packaging standards
• Deliver food and beverages to guests
• Maintain clean, organized, and well-stocked café stations
• Support overall café cleanliness and visual brand standards
• Follow all food safety, sanitation, and company policies and procedures
• Perform other duties as assigned

Qualifications & Experience

• Warm, engaging, and welcoming communication skills
• Passion for hospitality and creating exceptional guest experiences
• Desire to help where needed and work as part of a team
• Commitment to living Tatte's core values and delivering on our mission
• Flexibility to work a variety of shifts, including mornings, afternoons, evenings, weekends, and holidays
• Previous customer service or café experience is preferred but not required

Essential Functions / Working Conditions

• Strong communication skills to warmly engage with guests and team members
• Ability to work in a fast-paced environment
• Ability to grasp and reach overhead
• Ability to lift, move, and carry 50 pounds or more
• Ability to stand and work on your feet for 8 or more hours per shift

Our Benefits & Perks

• Competitive Pay: $11.75–$14.25/hour, depending on experience, plus tip share (typically $10–$15/hour)
• Health, dental, and vision insurance
• 401(k) with company match
• Paid vacation for full-time team members
• Paid sick time
• Flexible schedules with no late nights
• 50% meal discount and 2 free beverages per shift
• Free mental health support
• Free Employee Assistance Program (EAP)
• An inclusive community that offers potential for growth

Learn more about us at tattebakery.com.

Join us on our journey to create something special!

Please note that Tatte is an E-Verify employer.