Counter Team Member

Stupid-Good-Bbq; Springfield (VA); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

Health insurance

PTO

401K

Job summary

Great American Restaurants is seeking a Counter Team Member to greet guests, take orders, and deliver an outstanding dining experience in a fast-paced, team-oriented setting. You will be the face of our brand, ensuring accuracy and friendliness at every touchpoint.

This role involves guidance on menus, coordinating with staff to assemble orders, and maintaining cleanliness and safety standards. Benefits include health insurance, PTO, and 401K eligibility.

Qualifications

• Previous customer service experience preferred.
• Able to thrive in a fast-paced dining environment.
• Friendly, approachable demeanor and strong communication.

Responsibilities

• Greet guests warmly and build a genuine connection.
• Take accurate orders and guide guests through menus.
• Coordinate with teammates to assemble orders efficiently.
• Provide attentive service to ensure a great guest experience.
• Maintain a clean, sanitized, and safe dining area.

Skills

Customer service

Teamwork

Communication

Cash handling

POS experience

Tools

POS system

Job description

Great American Restaurants has an award-winning collection of 14 restaurants, 3 artisan bakeries and a BBQ spot in Northern Virginia and Maryland offering fantastic cuisine and plenty of fun. We have been named a Top Workplace by The Washington Post, consistently ranking in the top employers in the area for more than 10 years. The dedication of our people is what sets our company apart, offering the best hospitality to our guests and each other every day.

Do you have a passion for connecting with people and serving incredible food?Then our Counter position would be a great opportunity for you!

Counter Team Members make approximately $600-800 a week.

As a Counter Team Member, you will be the face of our restaurant and responsible for providing our guests with an outstanding experience while working in a team-oriented environment.

Duties include, but are not limited to the following / essential functions:

• Greeting every guest with a warm welcome and creating a genuine connection
• Guiding guests through menus and taking accurate orders
• Coordinating and assisting other team members with assembling orders
• Providing attentive service that makes the guest feel well taken care of
• Assist to ensure a clean, sanitized, and safe restaurant

We believe that if we take care of our people, they’ll take care of our guests. That’s why you’ll have a package of benefits:

• Opportunity for growth
• Paid training
• Flexible scheduling to promote work-life balance
• Great pay and gratuity in a high-volume setting
• Health insurance, PTO and 401K based on eligibility

Great American Restaurants owns and operates 14 high volume restaurants, 3 artisan bakeries, and a BBQ spot in the Washington, DC metropolitan area. Our locations include: Patsy’s American – Randy’s Prime Seafood & Steaks – Ozzie’s Good Eats – Jackson’s – Artie’s – Carlyle – Mike’s American – Silverado – Best Buns – Coastal Flats – Sweetwater Tavern – Stupid Good BBQ