Counter Staff

Schaller & Weber; New York (NY); On-site; USD 21,000 - 28,000; Full time

Job summary

Schaller & Weber in New York City is looking for a Counter Staff member to greet customers, take orders, answer questions, and provide recommendations to ensure an excellent in-store experience. This full-time, on-site role supports daily operations in a busy NYC retail environment.

You will prepare and serve food and beverages, weigh and package products, and maintain a clean counter area. You will restock displays, monitor product quality, and follow safety standards while collaborating with

Qualifications

• Strong communication and customer service skills to engage customers and resolve concerns professionally.
• Sales and Food & Beverage knowledge to suggest products and handle items safely.
• Hospitality experience to create a welcoming environment and provide courteous, efficient service.
• Ability to stand for extended periods, lift and carry products, and perform basic math for weighing items and handling cash.
• Reliability, attention to detail, and the ability to work in a fast-paced environment, including weekends and holidays as needed.
• Familiarity with point-of-sale systems and cash handling; prior experience in deli, grocery, or specialty food shops is a plus.

Responsibilities

• Greet customers, take orders, answer product questions, and provide recommendations to ensure a positive in-store experience.
• Prepare and serve food and beverages, weigh and package products, maintaining a clean and organized counter and service area.
• Restock displays, monitor product quality, and follow food safety and hygiene standards.
• Collaborate with colleagues and supervisors to support smooth daily operations and consistent customer service.

Skills

Strong communication

Customer service

Hospitality experience

Standing for long periods

Cash handling

POS familiarity

Attention to detail

Reliability

Teamwork

Weekend availability

Tools

Point-of-sale systems

Job description

Company Description

Schaller & Weber is a long-established food and beverages company located at 1654 2nd Avenue in New York, New York. Known for its quality products and neighborhood presence, the company serves customers in the New York City Metropolitan Area. Schaller & Weber focuses on delivering a welcoming in-store experience, offering specialty food items and attentive service. Team members join a close-knit environment where tradition, customer satisfaction, and product knowledge are valued. The company provides opportunities to learn about food and beverage operations and develop strong customer-facing skills.

Role Description

The Counter Staff role is a full-time, on-site position based in the New York City Metropolitan Area. The Counter Staff team member will greet customers, take orders, answer product questions, and provide recommendations to ensure a positive in-store experience. Responsibilities include preparing and serving food and beverages, weighing and packaging products,maintaining a clean and organized counter and service area. The role involves restocking displays, monitoring product quality, and following food safety and hygiene standards. Counter Staff will collaborate with colleagues and supervisors to support smooth daily operations and consistent customer service.

Qualifications

• Strong Communication and Customer Service skills to engage customers, understand needs, and resolve concerns professionally.
• Sales and Food & Beverage knowledge to suggest products, support add-on sales, and handle items accurately and safely.
• Hospitality experience or skills to create a welcoming environment and provide courteous, efficient service in a retail or food setting.
• Ability to stand for extended periods, lift and carry products, and perform basic math for weighing items and handling cash.
• Reliability, attention to detail, and the ability to work in a fast-paced environment, including weekends and holidays as needed.
• Familiarity with point-of-sale systems and cash handling; prior experience in deli, grocery, or specialty food shops is a plus.