Counter Service Specialist — Dessert & Coffee Expert

Milk Bar; Los Angeles (CA); Sur place; USD 20 664 000 - 27 552 000; Plein temps

Résumé du poste

Milk Bar in Los Angeles seeks a Counter Staff member to deliver an exceptional guest experience by upholding Milk Bar’s service standards, product quality, and cleanliness. You will embody our mission in every interaction and act as a brand ambassador.

Responsibilities include knowing the menu, suggesting pairings, handling transactions accurately at the POS, collaborating with the team for smooth shifts, and maintaining a welcoming, high- energy environment for guests and staff alike.

Qualifications

• 1-2 years in a customer-facing role.
• Strong interpersonal and communication skills.
• Ability to multitask in a fast-paced environment.

Responsabilités

• Know Milk Bar menu and upsell opportunities; suggest pairings and bundles.
• Collaborate with team to ensure smooth shift operations and uphold service standards.
• Serve as a brand ambassador and embody Milk Bar ethos in all interactions.
• Address guest inquiries or concerns professionally and promptly.
• Prepare Milk Bar products and perform quality checks for consistency of taste.
• Operate a touchscreen POS and process transactions accurately.

Connaissances

Customer service

Communication

Teamwork

Attention to detail

Multitasking

Physical stamina

Description du poste

Milk Bar in Los Angeles seeks a Counter Staff member to deliver an exceptional guest experience by upholding Milk Bar’s service standards, product quality, and cleanliness. You will embody our mission in every interaction and act as a brand ambassador.

Responsibilities include knowing the menu, suggesting pairings, handling transactions accurately at the POS, collaborating with the team for smooth shifts, and maintaining a welcoming, high- energy environment for guests and staff alike.