Counter Sales & Service Specialist

American Welding & Gas, Inc.; Orlando (FL); Hybrid; USD 19,000 - 25,000; Full time

Job summary

American Welding & Gas is hiring a Counter Representative in Orlando, FL. The role focuses on assisting customers with purchasing gases and welding supplies in-store and by phone, handling cylinder returns, and managing cash transactions.

The position requires lifting heavy cylinders, operating a forklift, and maintaining inventory while following safety policies. The successful candidate will support store goals and may participate in after-hours deliveries as needed.

Qualifications

• High School Diploma or GED.
• Work experience in customer service or sales preferred.
• Able to move compressed gas and liquid cylinders; Lift 50-75 pounds frequently and maneuver 100+ pound cylinders.
• Cash register experience preferred.
• Ability to operate a forklift preferred.
• Motivated, high energy individual that is willing to learn our products and grow with the company.

Responsibilities

• Assist customers in store and by phone to purchase and order products.
• Handle cylinder returns, exchanges and purchases.
• Handle cash and charge account transactions. Reconcile cash, credit card, and charge transactions and end of day cash drawers.
• Branch collection activities and customer retention calls.
• Assist manager with opening and closing store each day including securing all cylinders, locking all areas and setting alarms.
• Monitor inventory levels. Check in and put away inventory.
• Receive freight and create bar code labels with part numbers.
• Schedule deliveries and service calls.
• Follow and comply with all company safety policies.
• Work with store manager to achieve/surpass budgeted sales projections while maintaining expenses within the parameters allocated by management to achieve profitability.
• Assist manager with building and equipment maintenance.
• Some After hour Deliveries
• Other duties as assigned

Skills

Customer service

Sales

Cash handling

Forklift operation

Learning oriented

Education

High School Diploma or GED

Tools

Cash register

Forklift

Job description

American Welding & Gas is hiring a Counter Representative in Orlando, FL. The role focuses on assisting customers with purchasing gases and welding supplies in-store and by phone, handling cylinder returns, and managing cash transactions.

The position requires lifting heavy cylinders, operating a forklift, and maintaining inventory while following safety policies. The successful candidate will support store goals and may participate in after-hours deliveries as needed.