Counter Sales Representative (w/ CDL)

Airgas; Palmdale (CA); On-site; USD 33,062 - 35,817; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

401(k) with company matching

Tuition reimbursement

Airgas Scholarship Program

Job summary

Airgas in Palmdale, CA is seeking a Counter Sales Representative with CDL to join our retail team. You will assist customers with will call, counter and telephone sales, manage orders, and help grow our customer base while ensuring accurate pricing and timely delivery.

The role requires a valid CDL with HAZMAT and Airbrake, plus 2+ years in customer service or sales, and the ability to multitask in a fast-paced environment. Overtime and on-call availability may be needed.

Qualifications

• High School Diploma or equivalent; Two (2) year degree preferred.
• Minimum of two (2) years’ experience in customer service and/or sales experience.
• Knowledge of welding, gases, industrial, safety supply sales preferred.
• Must have valid Class A or B CDL with HAZMAT and Airbrake certifications.
• Knowledge of proper customer relationship and customer service practices.
• Ability to multi-task in a high volume setting.
• Strong analytical and communication skills, both verbal and written.
• Team oriented with a continuous improvement outlook.
• Must be able to work overtime and on-call when necessary.

Responsibilities

• Provide high levels of customer service for will call, counter, and phone sales.
• Analyze and expedite customer orders; recommend products and services.
• Enter sales data and quotes into inventory control system.
• Assist in ordering merchandise to maintain stock levels.
• Restock merchandise and maintain pricing on displays.
• Expand existing customer base across product lines.
• Prepare and deliver sales presentations to prospective customers.
• Document competitive market activities and pricing trends.
• Handle accounts receivable inquiries, order status, and deliveries.
• Occasionally backup driver duties for gas cylinders and hard goods deliveries.

Skills

Customer service

Sales experience

Analytical skills

Communication skills

Team player

Multi-tasking

Overtime availability

Education

High School Diploma

Two-year degree preferred

Tools

SAP

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Counter Sales Representative (w/ CDL) (Open)

Location

Palmdale, CA - Retail shop

Target Hourly Range

$24 - $26 (DOE)

Responsibilities

• All duties and responsibilities shall be performed as set forth in established policies and procedures.
• Adhere to and assure compliance with the Code of Conduct/Handbook, policies and procedures and all applicable rules, regulations and standards promulgated by Federal, State and other applicable agencies or regulating bodies.
• Maintain a high level of customer service by assisting customers with will call, counter and telephone sales.
• Analyze and expedite customer orders in a timely manner. Meet customer needs by recommending appropriate products and services.
• Enter sales data, quotes or other relevant information into inventory control system.
• Assist manager in ordering appropriate merchandise to ensure stock remains at an acceptable level.
• Restock store merchandise and maintain current pricing on all store displays and products.
• Seek to expand existing customer base with all product lines.
• Prepare and deliver effective sales presentations and proposals to prospective customers.
• Identify, monitor and document competitive market activities by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
• Ensure customer inquiries related to accounts receivable billing issues, cylinder balances, order status, time of delivery, etc. are properly handled.
• Perform other duties as assigned.
• On an as‑needed basis, act as a back‑up driver to deliver gas cylinders and/or hard goods to customers.

Qualifications

• High School Diploma or the equivalent; Two (2) year degree preferred.
• Minimum of two (2) years’ experience in customer service and/or sales experience.
• Knowledge of welding, gases, industrial, safety supply sales preferred.
• Must have valid Class A or B CDL with HAZMAT and Airbrake certifications.
• Knowledge of proper customer relationship and customer service practices.
• Ability to multi‑task in a high volume setting.
• Strong analytical and communication skills, both verbal and written.
• Team oriented with a continuous improvement outlook.
• Ability to add, subtract, multiply, and divide and perform fraction to decimal conversions.
• Team player attitude with ability to work with a wide variety of people with different personalities and backgrounds.
• Punctual and comply with work schedule.
• Strong understanding of Microsoft Word, Excel, Outlook and inventory control systems; SAP knowledge preferred.
• Must be able to work overtime and on‑call when necessary.

Benefits

We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short‑term and long‑term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre‑tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full‑time employees. Additionally, we offer our eligible employees a 401(k) plan with company matching funds, tuition reimbursement, discounted college tuition for eligible employees’ dependents, and an Airgas Scholarship Program for dependent children.

Equal Employment Opportunity

We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Airgas, an Air Liquide company, is a Government contractor subject to the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973. Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment.