Counter Sales Representative (w/ CDL)

Airgas, Inc.; Palmdale (CA); On-site; USD 33,062 - 35,817; Full time

Job summary

Airgas in Palmdale, CA is seeking a Retail/Counter Sales professional with a valid CDL to support counter sales of welding equipment, gases, and related hard goods. You will assist customers, process orders, maintain inventory, and help grow the customer base in a fast-paced retail setting.

The role requires at least two years in customer service or sales, CDL with HazMat and Airbrake, and strong communication skills. Overtime and on-call work may be required.

Qualifications

• High School Diploma or equivalent; two-year degree preferred.
• Minimum of two years in customer service and/or sales.
• Must have valid Class A or B CDL with HazMat and Airbrake certifications.
• Knowledge of welding, gases, industrial, safety supply sales preferred.
• Strong communication skills, both verbal and written.
• Ability to multi-task in a high-volume setting.
• SAP knowledge preferred.

Responsibilities

• Handle counter sales and sell welding equipment, hard goods, power tools, safety supplies and industrial gases to customers.
• Assist customers in selecting gauges/tools and provide top-notch service.
• Enter sales data, quotes, and related information into the inventory system.
• Restock store merchandise and maintain current pricing on displays and products.
• Prepare and deliver sales presentations and proposals to prospective customers.
• Back-up driver duties as needed for gas cylinders and hard goods.

Skills

Customer service

Sales experience

CDL

Communication skills

Multi-tasking

Gases knowledge

Education

High School Diploma or equivalent

Associate degree preferred

Tools

SAP

Job description

Overview

Location: Palmdale, CA — Retail shop

Position Title: Retail / Counter Sales with CDL

Target Hourly Range: $24 - $26 (DOE)

Responsibilities

• The primary purpose of the Counter Sales Representative is to handle counter sales and sell a variety of welding equipment, hard goods, power tools, safety supplies and industrial gases to customers.
• Provide top-notch assistance to customers in selecting the proper gauges/tools.
• All duties and responsibilities shall be performed as set forth in established policies and procedures.
• Adhere to and assure compliance with the Code of Conduct/Handbook, policies and procedures and all applicable rules, regulations and standards promulgated by federal, state and other applicable agencies or regulating bodies.
• Maintain a high level of customer service by assisting customers with will call, counter and telephone sales.
• Analyze and expedite customer orders in a timely manner. Meet customer needs by recommending appropriate products and services.
• Enter sales data, quotes or other relevant information into the inventory control system.
• Assist management in ordering appropriate merchandise to ensure stock remains at an acceptable level.
• Restock store merchandise and maintain current pricing on all store displays and products.
• Seek to expand existing customer base with all product lines.
• Prepare and deliver effective sales presentations and proposals to prospective customers.
• Identify, monitor and document competitive market activities by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
• Ensure customer inquiries related to accounts receivable billing issues, cylinder balances, order status, time of delivery, etc. are properly handled.
• Perform other duties as assigned.
• On an as-needed basis, acts as a back-up driver to deliver gas cylinders and/or hard goods to customers.
• Other duties as assigned.

Qualifications

• High School Diploma or the equivalent; two (2) year degree preferred
• Minimum of two (2) years' experience in customer service and/or sales
• Knowledge of welding, gases, industrial, safety supply sales preferred
• Must have valid Class A or B CDL with HAZMAT and Airbrake certifications
• Knowledge of proper customer relationship and customer service practices
• Ability to multi-task in a high-volume setting
• Strong analytical and communication skills, both verbal and written
• Team oriented with a continuous improvement outlook
• Ability to add, subtract, multiply, and divide and perform fraction-to-decimal conversions
• Team player attitude with ability to work with a wide variety of people
• Punctual and compliant with work schedule
• Strong understanding of Microsoft Word, Excel, Outlook and inventory control systems; SAP knowledge preferred
• Must be able to work overtime and on-call when necessary

About Airgas

Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products.

Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions.

Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for Industry and Health. Air Liquide is present in 78 countries with approximately 64,500 associates globally.

Join us for a stimulating experience: you'll find a world of learning and development opportunities where inventiveness is at the heart of what we do, in an open, collaborative and respectful environment.

Benefits

Airgas offers a comprehensive benefits package including medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees.

Additionally, eligible employees have access to a 401(k) plan with company matching, tuition reimbursement, discounted college tuition for dependents, and an Airgas Scholarship Program for dependent children.

Associates who are members of collective bargaining units should review their bargaining agreement for eligibility and terms.

Equal Employment Opportunity Information

We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Airgas, an Air Liquide Company, is a Government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973.

Airgas does not discriminate against qualified applicants with disabilities and is committed to providing reasonable accommodations. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at [e-mail].

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