Counter Sales Representative - Suwanee

Foxatlanta; Suwanee (GA); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading company in appliance parts in Suwanee is seeking a dedicated Counter Sales Representative to provide exceptional customer service and support. This role requires effective communication and strong organizational skills, along with the ability to handle inventory and sales orders efficiently. Join a reputable team that values integrity and professionalism.

Benefits

Competitive Pay

Health/Dental Insurance

Life Insurance

401(k)

Paid Holidays

Paid Vacation

Qualifications

• Ability to lift 50 lbs and stand for extended periods.
• Excellent written and verbal communication skills.
• Working knowledge of Appliance and HVAC Parts preferred.

Responsibilities

• Service customers both in-store and over the phone.
• Determine and provide technical information for replacement parts.
• Maintain inventory and process sales orders accurately.

Skills

Communication Skills

Customer Service Focus

Organizational Skills

Interpersonal Skills

Job description

Counter Sales Representative

Fox Appliance Parts is seeking a qualified Counter Sales Representativein our Suwanee GA location to offer excellent customer service, gain and share product knowledge, and provide an efficient and positive customer experience. This candidate must be a team player with a positive attitude, sense of urgency and high energy level, along with dependability, honesty and integrity.

Who We Are
Established in 1948, Fox Appliance Parts operates locations throughout Georgia, Florida and Alabama. Specializing in OEM Appliance Parts and HVAC Parts and Supplies, FOX has built a reputation of integrity and professionalism throughout the industry.

Location: Metro Atlanta GA

What We Offer:

• Competitive Pay
• Health/Dental Insurance
• Life Insurance
• 401(k)
• Paid Holidays
• Paid Vacation

Responsibilities:

• Service in-store and telephone customers in a courteous and professional manner.
• Determine replacement parts required and provide technical information as needed.
• Use computer and catalog lookups to determine replacement part stock numbers and prices.
• Advise customers of substitutions or changes in the replacement part.
• Examine the condition of returned parts and their eligibility for exchange or refund.
• Maintain, monitor, clean and stock inventory, merchandise displays and work space.
• Accurately and efficiently enter sales orders into the computer system.
• Process end of day cash reporting and reconciliation.
• Manage shipments and delivery of goods and services.

Requirements:

• Must be able to lift 50 lbs., bend, stretch, stand for extended periods of time, reach, sit and walk.
• Excellent written and verbal communication skills.
• Excellent interpersonal skills with strong customer-service focus.
• Above average organizational skills.
• Ability to satisfy customer demand quickly and accurately.
• Ability to follow directions of immediate supervisor and management.
• Working knowledge of Appliance, HVAC Parts, or related experience.

We are an equal opportunity employer.