Counter Sales Representative - Multi Site

Exotic Automation & Supply Inc.; Michigan; On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Counter Sales Representative to join their team in Michigan. This full-time role involves engaging with customers, managing store operations, and ensuring a seamless service experience. Candidates will receive training in customer service and warehouse operations, focusing on effective communication and problem-solving. The company values a proactive approach, encouraging employees to take ownership of their tasks and contribute to a collaborative team environment. If you are passionate about sales and customer service, this opportunity is perfect for you.

Qualifications

• High School Diploma required with previous customer service experience.
• Strong sales and negotiation skills essential for supporting company initiatives.

Responsibilities

• Assist customers in person and over the phone while managing store operations.
• Enter orders, prepare, package, and ship orders according to procedures.

Skills

Customer Service

Problem-Solving

Sales Skills

Organizational Skills

Interpersonal Skills

Analytical Skills

Mechanical Aptitude

Education

High School Diploma

Tools

MS Office

POS/Business System

Job description

Position Hours: 8:00 AM – 5:00 PM, Monday – Friday

Exotic Automation & Supply is looking for a Counter Sales Representative to join our team in a full-time capacity in the areas of Taylor, Ann Arbor, and Livonia!

In this role, you will be trained to perform all Parker Store Customer Service and Warehouse Operations providing coverage at our various locations. Responsibilities include, but are not limited to, opening/operating/closing the store, assisting customers in person and over the phone, entering orders into the business system, reviewing/pulling/preparing/packaging/shipping orders, and ensuring all other general store operations are performed according to procedures and policies.

Knowledge, Skills and Abilities Required:

• High School Diploma (required)
• Previous customer service work experience (retail environment preferred).
• Basic PC skills (MS Office and POS/Business System).
• Demonstrated problem-solving capabilities.
• Mechanical aptitude a plus.
• Valid Driver’s License.
• Organizational skills required to prioritize, plan and coordinate work activities and resources in area of responsibility.
• Strong sales and negotiation skills required to provide full support of company initiatives.
• Analytical skills needed to identify root causes of problems, generate alternatives, draw logical conclusions and decide on appropriate course of action after careful examination of relevant information and consideration of critical business issues.
• Has a finish the job mentality, that supports on time job completion.
• Interpersonal skills necessary to effectively communicate with associates, customers, business partners and management team.
• Demonstrated teamwork approach with superiors, peers and subordinates utilizing skills in oral communication, active listening, written and oral directions and cooperating with and assisting others when needed.