Airgas is hiring for a Counter Sales Associate in La Crosse, WI.
At Airgas, we respect, honor and value diversity.
PPE provided.
Comprehensive Family Benefits: Airgas offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance.
Support for Parents: We offer up to 14‑week paid child birth benefits to support growing families.
Future Security: 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.
Early Access: Your benefits start after just 30 days of employment.
Responsibilities
- Responsible for adherence to company policies including safety and the use of personal protective equipment.
- Provide excellent customer service to both internal and external partners, fostering understanding and long‑term relationships.
- Ensure all required paperwork is accurately completed, including coding, costing, and pricing.
- Partner with customers to identify the best tools and procedures for their specific tasks; demonstrate equipment use to build customer confidence.
- Manage order entry and process transactions; assist the team with reconciliation of deposits.
- Coordinate via phone, e‑mail, and in person with customers and team members to provide helpful information on costs and delivery.
- Contribute to an outgoing call strategy to support the continued growth and success of the branch.
- Coordinate the transfer of merchandise between locations to meet customer needs.
- Maintain a positive work atmosphere by acting and communicating in a supportive manner with customers, vendors, and colleagues.
- Stock shelves and maintain welcoming showroom displays to provide an excellent customer experience.
- Coordinate cylinder movement and pallet organization.
Required Qualifications
- HS diploma or equivalent required.
- 2–5 years of experience in product, warehouse, or sales environments (we also value an equivalent combination of education and unique life experience).
- Regular attendance and punctuality are strict requirements for this role.
- Excellent customer service skills and the ability to thrive in a fast‑paced setting.
- Experience in industrial retail, inside sales, or inventory control is a plus.
- Attention to detail in handling transactions.
- Ability to regularly lift and/or move up to 75 pounds and move up to 150 pounds with the aid of material handling equipment.
- Availability for occasional overtime when the team needs extra support.
- Must be able to operate in a drug‑free workplace.
Preferred Qualifications
- A background in gas, welding, or safety supplies is a wonderful asset.
- Ability to work independently and under some pressure to meet deadlines.
- Proficiency with Google, MS Office applications, and SAP is a plus.
- The ability to communicate clearly and warmly with a wide variety of people from different backgrounds.