Counter Sales Associate

Airgas; Cincinnati (OH); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

AD&D

Disability insurance

401(k) retirement plan

Tuition assistance

Paid holidays

Vacation

Sick time

Early benefits start after 30 days

Job summary

Airgas in Cincinnati, OH is hiring a Counter Sales Associate to deliver friendly, practical service at the retail counter. You’ll handle orders, assist customers with tool selections, demonstrate equipment, and process transactions in a fast-paced environment.

This role emphasizes safety, accuracy, and teamwork, with Monday–Friday hours, PPE provided, and a base salary plus bonus opportunities. Prior retail or industrial sales experience helps, and training on POS systems is provided.

Qualifications

• HS Diploma or equivalent required.
• Minimum 1+ years of experience in a retail or customer service environment.
• Must be able to operate in a drug‑free workplace.
• Capable of moving items up to 60 pounds regularly, and 125 pounds with assistance as needed.
• Excellent customer service skills in a fast‑paced setting.
• Comfortable using basic math and computer tools, including POS systems (training provided).
• Experience in industrial retail, inside sales, or inventory control is a plus.
• Attention to detail in handling transactions.
• Availability for occasional overtime when the team needs extra support.

Responsibilities

• Adherence to company policies including safety and PPE usage.
• Provides excellent customer service to internal and external partners.
• Ensures all required paperwork is accurately completed, including coding, costing, and pricing.
• Partners with customers to identify best tools and procedures; demonstrates equipment use.
• Manages order entry and processes transactions; assists with deposits reconciliation.
• Coordinates via phone, e‑mail, and in person with customers and team members.
• Contributes to an outgoing call strategy to support branch growth.
• Coordinates transfer of merchandise between locations to meet customer needs.
• Maintains a positive work atmosphere and welcoming showroom displays.
• Coordinate cylinder movement and pallet organization.

Skills

Customer service

Retail sales

POS systems

Math skills

Communication

Teamwork

Education

HS Diploma or equivalent

Tools

SAP

PROS

MS Office

Google Workspace

Job description

R10101886 Counter Sales Associate (Open)

Location

Cincinnati, OH - Retail shop

How will you CONTRIBUTE and GROW?

We are committed to building a diverse and inclusive workplace that embraces the unique perspectives of our employees, our customers, patients, community stakeholders, and cultures across the world. We believe that a variety of backgrounds makes our team stronger and more innovative.

At Airgas, we RESPECT, HONOR and VALUE diversity.

Position Overview

Airgas is Hiring for a Counter Sales Associate in Cincinnati, OH!

We are looking for you!

Base salary plus bonus opportunities!

Monday - Friday, no weekend work!

Airgas provided PPE

Benefits

• Comprehensive Family Benefits: Airgas offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance.
• Support for Parents: We offer up to 14-week paid child birth benefits to support growing families.
• Future Security: 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.
• Early Access: Your benefits start after just 30 days of employment.

We’re looking for a Counter Sales Associate to join our team in a role that balances high-energy customer interaction with meaningful operational support. If you enjoy solving problems and building relationships in a dynamic, industrial environment, we want to meet you!

Responsibilities

• Responsible for adherence to company policies including safety and the use of personal protective equipment to ensure a secure environment for everyone.
• Provides excellent customer service to both internal and external partners, fostering understanding and long‑term relationships.
• Ensures all required paperwork is accurately completed, including coding, costing, and pricing.
• Partners with customers to identify the best tools and procedures for their specific tasks; demonstrates equipment use to build customer confidence.
• Manages order entry and processes transactions; assists the team with the reconciliation of deposits.
• Coordinates via phone, e-mail, and in person with customers and team members to provide helpful information on costs and delivery.
• Contributes to an outgoing call strategy to support the continued growth and success of the branch.
• Coordinates the transfer of merchandise between locations to meet customer needs.
• Maintains a positive work atmosphere by acting and communicating in a supportive manner with customers, vendors, and colleagues.
• Stocks shelves and maintains welcoming showroom displays to provide an excellent customer experience.
• Coordinate cylinder movement and pallet organization.

Required Qualifications

• HS Diploma or equivalent required.
• Minimum of 1+ years of experience in a retail or customer service environment, with exposure to industrial sales or a related field considered a plus.
• Must be able to operate in a drug‑free workplace.
• Capable of moving items up to 60 pounds regularly, and 125 pounds using material handling equipment or assistance as needed.
• Excellent customer service skills and the ability to thrive in a fast‑paced setting.
• Comfortable using basic math and computer tools, including POS systems (training provided).
• Experience in industrial retail, inside sales, or inventory control is a plus.
• Attention to detail in handling transactions.
• Availability for occasional overtime when the team needs extra support.

Preferred Qualifications

• A background in gas, welding, or safety supplies is a wonderful asset.
• Familiarity with SAP, Google, or MS Office Applications.
• A valid driver’s license is helpful for this role.
• Forklift experience and full training will be provided upon hire.
• A detailed understanding of SAP and PROS functionalities.
• The ability to communicate clearly and warmly with a wide variety of people from different backgrounds.

About Airgas

Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions.

Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients.

Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, you’ll find a welcoming workplace where you’re valued for who you are and where you can fill your potential while growing a fulfilling career — whatever path you choose.

Equal Employment Opportunity Information

We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973.

Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at [e-mail].

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