Counter Sales Representative

Ferguson Enterprises, Inc.; Virginia, Harrisonburg (MN, VA); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading company in the supply industry is seeking a Counter Sales Representative to provide customer support and manage orders. The role involves advising customers, processing orders, and maintaining store standards. Ideal candidates will have customer service experience and knowledge of plumbing or HVAC products. The position offers competitive compensation and a range of benefits.

Benefits

Competitive compensation

Hourly bonus potential

Medical, Dental, Vision, Disability, Life Insurance

401(K) Retirement Savings Plan with company match

Paid time off

Employee Assistance Programs

Associate discounts

Community involvement opportunities

Opportunities for growth and advancement

Qualifications

• Prior customer service experience preferred.
• Basic knowledge of plumbing and/or HVAC products is preferred.
• Must be at least 18 years of age.

Responsibilities

• Provides advice to customers regarding the best products to fit their needs.
• Processing orders via an order management system.
• Maintain store appearance and merchandising standards.

Skills

Customer Service

Communication

Decision-Making

General Math Skills

Education

High School Diploma

Tools

Microsoft Office

Job description

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together, We Build Better infrastructure, better homes, and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities, and each other. Ferguson is proud to provide best-in-class products, services, and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks, and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

Ferguson is seeking the right individual to fill an immediate need for a Counter Sales Representative.

Schedule:

M-F 8-hr. shift between the hours of 7am - 5pm.

The PERKS of working for Ferguson:

• Competitive compensation.
• Hourly bonus potential.
• Benefits (Medical, Dental, Vision, Disability, Life Insurance, Wellness Programs, etc.).
• 401(K) Retirement Savings Plan with company match.
• Paid time off (vacation, sick, personal, holiday, and parental leave).
• Employee Assistance Programs.
• Associate discounts.
• Community involvement opportunities.
• Opportunities for growth and advancement both professionally and financially.

Responsibilities:

• Provides advice to customers regarding the best products to fit their needs.
• Processing orders via an order management system.
• Operate cash registers and follow established cash handling procedures.
• Prepare and stage orders for customer pickup.
• Maintain store appearance and merchandising standards as advised.
• Ensure that merchandise is restocked and placed in their respective areas.
• Maintain a safe working environment, including PPE (Personal Protective Equipment).
• May be responsible for providing driver duties and responsibilities.

Qualifications:

• Prior customer service experience preferred.
• Basic knowledge of plumbing and/or HVAC products is preferred.
• Forklift experience is a plus.
• Bilingual is a plus.
• General computer skills, including knowledge of Microsoft Office applications required.
• Ability to lift, load, and deliver merchandise.
• General math skills to allow for cash accounting.
• An ability to learn is a must-have!
• Excellent decision-making and communication skills.
• Must be at least 18 years of age.
• Valid state-issued driver's license required.

*Pre-employment drug and background screening required*

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical, and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!