Counter Sales Representative

thegranitegroup; St. Albans (VT); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401k with company match

Paid time off 15 days per year

Wellness discounts

Employee assistance programs

Team member discounts

Community involvement

Job summary

The Granite Group in Vermont is seeking a detail-oriented Counter Sales Associate with HVAC or plumbing knowledge. You will assist customers, answer questions, and help with product selections while using a computer for transactions and inventory tasks.

You will greet customers, make product recommendations, process sales, and keep shelves stocked. The role requires strong customer service, adaptability, and weekend/evening flexibility.

Qualifications

• 3+ years in plumbing/heating/HVAC trades
• 3+ years in plumbing/heating/HVAC wholesale
• 1+ year selling HVAC and Minisplit systems
• 3+ years in sales
• 1+ year in warehousing
• Bilingual or multilingual

Responsibilities

• Greet customers and assist with product inquiries and purchases.
• Recommend products based on customer needs and preferences.
• Process sales transactions accurately and efficiently.
• Maintain a clean and organized work environment.
• Provide information on product features, pricing, and availability.
• Collaborate with team members to achieve sales goals and targets.
• Keep abreast of product knowledge and industry trends to better assist customers.

Skills

Customer service

Sales experience

Computer skills

Bilingual or multilingual

Job description

Hourly $20.00-$25.00

Job Summary:

We are seeking a detail-oriented and customer-focused individual to join our team as a Counter Sales Associate with a preference for HVAC or plumbing knowledge. Solid computer skills are also preferred, as you will be on the computer for a big part of the day. Other duties will be answering the phone, stocking shelves, transferring material between branches and vendors, and maintaining a clean neat work area. The ideal candidate will assist customers with product selections, provide exceptional service, and contribute to the overall success of our sales department.

Qualifications:

• Counter Sales Representative: (Preferred but not required skills and experience.)
• 3 years or more experience in the plumbing, heating, or HVAC trades (in the field)
• 3 years or more experience in the plumbing, heating, or HVAC wholesale
• 1 year or more experience selling HVAC and Minisplit systems.
• 3 years or more experience in sales
• 1 year or more experience in warehousing
• Bilingual or Multilingual

Responsibilities:

• Greet customers and assist them with product inquiries and purchases.
• Recommend products based on customer needs and preferences.
• Process sales transactions accurately and efficiently.
• Maintain a clean and organized work environment.
• Provide information on product features, pricing, and availability.
• Collaborate with team members to achieve sales goals and targets.
• Keep abreast of product knowledge and industry trends to better assist customers.

Additional Requirements:

• Ability to work in a fast-paced environment.
• Strong problem-solving skills.
• Willingness to learn and adapt to changes in product offerings.
• Flexibility to work weekends or evenings as needed.

Benefits:

• Health benefits for yourself and your family
• 401k with a company match
• Financial protection (HSA, FSA, life insurance, etc.)
• Paid time off totaling 15 days per year as well as paid company holidays.
• Wellness discounts
• Team member assistance programsTeam member discounts
• Community involvement opportunities such as TGG Cares and more!