Counter Sales Representative

American Welding & Gas Inc.; Orlando (FL); On-site; USD 20,664,000 - 30,307,200; Full time

Job summary

American Welding & Gas is actively seeking a Counter Representative in Orlando, FL to assist customers with purchasing welding gases and industrial supplies. The role emphasizes in-store and phone assistance, customer service, and efficient transaction processing.

The position involves handling cylinder returns, maintaining inventory, scheduling deliveries, and supporting the sales team. Ideal candidates will have a high school diploma, basic computer skills, and a willingness to learn our

Qualifications

• High school diploma or GED required or equivalent.
• Cash handling experience preferred.
• Experience in customer service or sales is preferred.
• Ability to lift and move heavy cylinders (50–75 lbs) frequently.
• Cash register experience preferred; forklift experience is a plus.
• Strong computer skills and basic math for transactions.

Responsibilities

• Assist customers in store and by phone to purchase and order products.
• Handle cylinder returns, exchanges and purchases.
• Process cash, credit card, and charge transactions; reconcile end-of-day cash drawers.
• Perform branch collection activities and customer retention calls.
• Open/close the store with supervision; secure all cylinders and set alarms.
• Monitor and organize inventory; receive freight and label items.

Skills

Customer service

Sales

Cash handling

Forklift operation

Inventory management

Computer skills

Education

High School Diploma or GED

Tools

POS systems

Microsoft Office

Job description

American Welding & Gas. has an immediate opening for a Counter Representative in our Orlando, FL location.

This position has the primary responsibility of assisting customers with purchasing and ordering products focusing on gases and welding/industrial supplies. Duties will also include maintaining hardgoods, receiving and inventory control.

Responsibilities:

• Assist customers in store and by phone to purchase and order products
• Handle cylinder returns, exchanges and purchases
• Handle cash and charge account transactions. Reconcile cash, credit card, and charge transactions and end of day cash drawers
• Branch collection activities and customer retention calls
• Assist manager with opening and closing store each day including securing all cylinders, locking all areas and setting alarms
• Monitor inventory levels. Check in and put away inventory
• Receive freight and create bar code labels with part numbers
• Schedule deliveries and service calls
• Support outside sales team
• Follow and comply with all company safety policies
• Work with store manager to achieve/surpass budgeted sales projections while maintaining expenses within the parameters allocated by management to achieve profitability
• Assist manager with building and equipment maintenance
• Some After hour Deliveries
• Other duties as assigned

Qualifications

• High School Diploma or GED
• Clean driving record
• Work experience in customer service or sales preferred
• Able to move compressed gas and liquid cylinders; Lift 50-75 pounds frequently and maneuver 100+ pound cylinders (rolling, using a cart, etc.)
• Cash register experience preferred
• Ability to operate a forklift preferred
• Strong computer skills
• Motivated, high energy individual that is willing to learn our products and grow with the company

AWG American Welding & Gas (AWG) is a manufacturer and distributor of industrial gases as well as a provider of all your welding supply needs. We are a family and teammate owned company that is headquartered in Raleigh, North Carolina. Our company provides industrial, medical and specialty gases as well as food and beverage gases across the United States, from Montana to Pennsylvania and down through Texas and Florida. With a team of over 800 employees, over 100 retail locations and 22 fill plants we pride ourselves in our customer service, expertise, assets and resources that allow us to reach a large and diversified customer base of the highest quality.

American Welding & Gas is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

About American Welding and Gas:

American Welding & Gas, an employee owned company, is headquartered in Raleigh, NC. AWG traces its history to Valley Welding Supply in Billings, MT and Scott-Gross Company in Lexington, KY - both of which began in 1949. The Company has grown both organically and through acquisition to its present size. AWG manufactures and distributes industrial, medical, specialty and beverage gases and associated welding and safety supplies. We operate 76 retail locations and 16 gas fill plants located in seventeen states stretching from Montana through Georgia. AWG has 585 employees who serve our customers in over 30 states and Canada.