Counter Sales Representative

American Welding and Gas, Inc.; Orlando (FL); On-site; USD 19,286 - 27,552; Full time

Job summary

American Welding & Gas, Inc. in Orlando, FL is seeking a Counter Representative to assist customers in store and by phone with gases, welding and industrial supplies. You will process orders, handle cash, and support inventory control and deliveries.

The role involves lifting and moving cylinders, warehouse duties, and helping the sales team meet budgeted targets while maintaining safety and efficiency in daily operations. Prior customer service or sales experience is preferred.

Qualifications

• High School Diploma or GED required.
• Clean driving record preferred.
• Experience in customer service or sales preferred.
• Able to lift 50–75 pounds frequently and maneuver 100+ pound cylinders.

Responsibilities

• Assist customers in store and by phone to purchase and order products.
• Handle cylinder returns, exchanges and purchases.
• Handle cash and charge account transactions. Reconcile cash, credit card, and charge transactions and end of day cash drawers.
• Branch collection activities and customer retention calls.
• Assist manager with opening and closing store each day including securing all cylinders, locking all areas and setting alarms.
• Monitor inventory levels. Check in and put away inventory.
• Receive freight and create bar code labels with part numbers.
• Schedule deliveries and service calls.
• Support outside sales team.
• Follow and comply with all company safety policies.
• Work with store manager to achieve/surpass budgeted sales projections while maintaining expenses within the parameters allocated by management to achieve profitability.

Skills

Customer service

Cash handling

Computer skills

Sales orientation

Forklift experience

Education

High school diploma

Job description

American Welding & Gas. has an immediate opening for a Counter Representative in our Orlando, FL location.

This position has the primary responsibility of assisting customers with purchasing and ordering products focusing on gases and welding/industrial supplies. Duties will also include maintaining hardgoods, receiving and inventory control.

Responsibilities

• Assist customers in store and by phone to purchase and order products.
• Handle cylinder returns, exchanges and purchases.
• Handle cash and charge account transactions. Reconcile cash, credit card, and charge transactions and end of day cash drawers.
• Branch collection activities and customer retention calls.
• Assist manager with opening and closing store each day including securing all cylinders, locking all areas and setting alarms.
• Monitor inventory levels. Check in and put away inventory.
• Receive freight and create bar code labels with part numbers.
• Schedule deliveries and service calls.
• Support outside sales team.
• Follow and comply with all company safety policies.
• Work with store manager to achieve/surpass budgeted sales projections while maintaining expenses within the parameters allocated by management to achieve profitability.
• Assist manager with building and equipment maintenance.
• Some After hour Deliveries.
• Other duties as assigned.

Qualifications

• High School Diploma or GED.
• Clean driving record.
• Work experience in customer service or sales preferred.
• Able to move compressed gas and liquid cylinders; Lift 50-75 pounds frequently and maneuver 100+ pound cylinders (rolling, using a cart, etc.).
• Cash register experience preferred.
• Ability to operate a forklift preferred.
• Strong computer skills.
• Motivated, high energy individual that is willing to learn our products and grow with the company.

American Welding & Gas is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.