Counter Sales Representative

Ferguson Enterprises, Inc.; Norfolk (VA); On-site; USD 30,000 - 40,000; Full time

Job summary

Ferguson Enterprises, Inc. is seeking a Counter Sales Representative to provide excellent customer service and support. Responsibilities include advising customers, processing orders, and maintaining store standards. This role offers competitive compensation along with comprehensive benefits and opportunities for career growth in a supportive environment.

Benefits

Competitive compensation

Hourly bonus potential

401(K) Retirement Savings Plan with company match

Paid time off (vacation, sick, personal)

Employee Assistance Programs

Associate discounts

Community involvement opportunities

Opportunities for growth and advancement

Qualifications

• 0-3 years of experience preferred.
• Ability to learn is a must-have!
• General math skills for cash accounting.

Responsibilities

• Provides advice to customers regarding best products.
• Operates cash registers and processes orders.
• Maintains store appearance and merchandising standards.

Skills

Basic knowledge of plumbing and/or HVAC products

Bilingual

General digital literacy

Excellent decision-making skills

Excellent communication skills

Tools

Microsoft Office

Job description

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together, We Build Better infrastructure, better homes, and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson is proud to provide best-in-class products, service, and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks, and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

Ferguson is seeking the right individual to fill an immediate need for a Counter Sales Representative.

Schedule:

M-F rotating schedule weekly. One week 6:30am - 3:30pm, and the next week 8am - 5pm, plus one Saturday per month from 8am - 12pm.

The PERKS of working for Ferguson:

• Competitive compensation.
• Hourly bonus potential.
• Benefits (Medical, Dental, Vision, Disability, Life Insurance, Wellness Programs, etc).
• 401(K) Retirement Savings Plan with company match.
• Paid time off (vacation, sick, personal, holiday, and parental leave).
• Employee Assistance Programs.
• Associate discounts.
• Community involvement opportunities.
• Opportunities for growth and advancement both professionally and financially.

Responsibilities:

• Provides advice to customers regarding the best products to fit their needs.
• Processing orders via the order management system.
• Operate cash registers and follow established cash handling procedures.
• Prepare and stage orders for customer pick-up.
• Maintain store appearance and merchandising standards as advised.
• Ensure that merchandise is restocked and placed in their respective areas.
• Maintain a safe working environment including PPE (Personal Protective Equipment).

Qualifications:

• 0-3 years of experience preferred.
• Basic knowledge of plumbing and/or HVAC products is preferred.
• Bilingual a plus.
• General digital literacy, including knowledge of Microsoft Office applications required.
• Ability to lift, load, and deliver merchandise.
• General math skills to allow for cash accounting.
• An ability to learn is a must-have!
• Excellent decision-making and communication skills.

*Pre-employment drug and background screening required*

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical, and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!