Counter Sales Representative

Ferguson Enterprises, Inc.; O’Fallon (IL, MO); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a community-focused company that values its associates and promotes a culture of growth and well-being. As a Counter Sales Representative, you will play a vital role in providing exceptional customer service while managing orders and maintaining store standards. You will be part of a supportive environment that offers competitive compensation and a comprehensive benefits package, including health insurance and retirement savings plans. This position not only allows you to build a rewarding career but also encourages you to contribute to community involvement initiatives. If you are eager to learn and grow, this opportunity is perfect for you.

Benefits

Competitive Compensation

Hourly Bonus Potential

Medical, Dental, and Vision Benefits

401(K) with Company Match

Paid Time Off

Employee Assistance Programs

Associate Discounts

Community Involvement Opportunities

Opportunities for Growth and Advancement

Qualifications

• 3-5 years of experience preferred, with a focus on customer service.
• Basic product knowledge and general computer skills are essential.

Responsibilities

• Provide advice to customers on product selection and needs.
• Process orders and maintain store appearance and standards.

Skills

Customer Service

Communication Skills

General Computer Skills

Decision Making

Math Skills

Product Knowledge

Education

High School Diploma or Equivalent

Tools

Order Management System

Microsoft Office

Job description

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

Ferguson is seeking the right individual to fill an immediate need for a Counter Sales Representative.

The PERKS of working for Ferguson:

• Competitive compensation
• Hourly bonus potential
• Benefits (Medical, Dental, Vision, Disability, Life Insurance, Wellness Programs, etc.)
• 401(K) Retirement Savings Plan with company match
• Paid time off (vacation, sick, personal, holiday, and parental leave)
• Employee Assistance Programs
• Associate discounts
• Community involvement opportunities
• Opportunities for growth and advancement both professionally and financially

Responsibilities:

• Provides advice to customers regarding the best products to fit their needs
• Processing orders via order management system
• Operate cash registers and follow established cash handling procedures
• Prepare and stage orders for customer pick up
• Maintain store appearance and merchandising standards as advised
• Ensure that merchandise is restocked and placed in their respective areas
• Maintain a safe working environment including PPE (Personal Protective Equipment)

Qualifications:

• 3-5 years experience preferred
• Basic knowledge of products is preferred
• General computer skills, including knowledge of Microsoft Office applications required
• Ability to lift, load, and deliver merchandise
• General math skills to allow for cash accounting
• An ability to learn is a must have!
• Excellent decision making and communication skills

*Pre-employment drug and background screening required*

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!