Counter Sales Pro: Automotive & Industrial Coatings

Colours, Inc.; Bloomington (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

Colours, Inc. is seeking a Counter Sales Representative to deliver outstanding service at the store counter, assist walk-in customers and commercial clients, and support accurate order processing.

You will help customers select products, answer technical questions, manage transactions, and contribute to inventory accuracy while maintaining a clean, customer-friendly environment. This role emphasizes strong communication, reliability, and teamwork to drive revenue and ensure a positive shopping

Qualifications

• Provide exceptional customer service at the sales counter.
• Assist customers with product selection and technical questions.
• Process sales transactions including invoicing and payments.
• Ensure accurate order fulfillment for walk-in and phone orders.
• Maintain product knowledge to communicate features and benefits.
• Support inventory management and store operations.
• Handle customer concerns professionally.
• Follow company policies and safety procedures.

Responsibilities

• Greet customers promptly and provide exceptional service.
• Assist customers with product selection and recommendations.
• Process transactions accurately, including invoicing and payments.
• Ensure timely and accurate order fulfillment for walk-in and phone orders.
• Maintain strong product knowledge to communicate features and benefits.
• Support inventory management by stocking shelves and monitoring levels.
• Assist with receiving freight, organizing inventory, and keeping the store tidy.
• Build and maintain customer relationships to drive repeat business.
• Handle customer concerns and resolve issues professionally.
• Support store operations and administrative tasks as needed.

Skills

Customer service

Communication

Product knowledge

Upselling

Attention to detail

Time management

Team collaboration

Reliability

Education

High school diploma or equivalent

Tools

POS systems

Inventory software

Job description

Colours, Inc. is seeking a Counter Sales Representative to deliver outstanding service at the store counter, assist walk-in customers and commercial clients, and support accurate order processing.

You will help customers select products, answer technical questions, manage transactions, and contribute to inventory accuracy while maintaining a clean, customer-friendly environment. This role emphasizes strong communication, reliability, and teamwork to drive revenue and ensure a positive shopping