Counter Sales & Office Admin Coordinator

Pomp's Tire Service, Inc.; Eau Claire, Northern (WI, KY); Hybrid; USD 36,000 - 54,000; Full time

Benefits offered by this job

Comprehensive Benefits

Supplemental Benefits

401(k) with Company Match

Paid Time Off

Employee Discounts

Career Growth

Job summary

Pomp's Tire Service, Inc. is seeking a customer service coordinator to join our Eau Claire location. You will answer incoming calls, provide product and service information, help customers select tires and services, and support billing and mail distribution.

The role requires a high school diploma, strong communication, and the ability to work with minimal supervision. Join a team that values professional growth, reliable daily operations, and delivering excellent customer experiences at every

Qualifications

• High school diploma or equivalent required.
• Ability to work independently with minimal supervision.
• Proficiency in Microsoft Office programs.
• Basic computer skills.
• Excellent communication with customers and coworkers.
• Attention to detail and ability to read/verify work orders.

Responsibilities

• Answer and direct incoming phone calls efficiently, ensuring a seamless communication experience.
• Provide accurate and helpful information to callers regarding products and services.
• Assist customers in selecting the right tires and services to meet their needs.
• Deliver messages promptly to the appropriate team members.
• Maintain organized records related to production orders, invoices, shipments, and aftermarket transactions.
• Support billing and invoicing processes to ensure accuracy and efficiency.
• Greet and assist visitors, directing them to the appropriate personnel.
• Manage the distribution of incoming mail and packages.
• Perform additional duties as assigned by the supervisor to support daily operations.

Skills

Independence

Microsoft Office

Basic computer skills

Excellent communication

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Pomp's Tire Service, Inc. is seeking a customer service coordinator to join our Eau Claire location. You will answer incoming calls, provide product and service information, help customers select tires and services, and support billing and mail distribution.

The role requires a high school diploma, strong communication, and the ability to work with minimal supervision. Join a team that values professional growth, reliable daily operations, and delivering excellent customer experiences at every