Counter Sales Lead: ESOP Growth & Training

Dsg-108ea1e0; Wisconsin; On-site; USD 32,000 - 49,000; Full time

Benefits offered by this job

ESOP (employee ownership)

Training and development

Competitive compensation packages

PTO and extended medical leave

Job summary

DSG is seeking a Counter Sales Supervisor at our La Crosse, WI location. This full-time, hourly role oversees the City Desk counter operations and collaborates with sales teams to provide superior customer service.

A typical day includes managing counter sales, assisting customers with inquiries, generating quotes, and supporting associates with product applications. The role emphasizes teamwork, training, and process improvement.

Qualifications

• High School diploma or equivalent required.
• 2+ years of college or technical school or 3–5 years field experience.
• Ability to lift up to 60 lbs regularly and up to 100 lbs occasionally.
• Prior computer knowledge helpful for daily tasks.
• Outstanding interpersonal, customer service and communication skills.
• Ability to develop and support a teamwork environment.
• Ability to plan, prioritize and organize work under pressure and deadlines.

Responsibilities

• Oversees the City Desk Counter sales operations and associates and ensures that policies are carried out consistently.
• Assist customers with product inquiries and writing orders accurately.
• Generate customer quotations and follow up on quotes requested.
• Provide troubleshooting and product application assistance to customers and other associates.
• Work with sales team to resolve customer service issues promptly.
• Keep City Desk clean and up to date with new product offerings.
• Performs other duties as assigned.

Skills

Customer service

Interpersonal skills

Teamwork

Communication

Time management

Planning

Education

High School diploma or equivalent

Tools

Computer literacy

Job description

DSG is seeking a Counter Sales Supervisor at our La Crosse, WI location. This full-time, hourly role oversees the City Desk counter operations and collaborates with sales teams to provide superior customer service.

A typical day includes managing counter sales, assisting customers with inquiries, generating quotes, and supporting associates with product applications. The role emphasizes teamwork, training, and process improvement.