COUNTER SALES - Juneau Location

ALASKA INDUSTRIAL HARDWARE INC; Juneau (AK); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Health Insurance

401(k) with company match

Paid Time Off (PTO) accrual + holidays

Continued Education Benefit (up to 50%

Life Insurance $50,000

Short- and Long-Term Disability

Employee Discount Program

Hiring Bonus $500 after 180 days

Job summary

Alaska Industrial Hardware Inc. in Juneau, AK, is hiring Counter Sales team members for our Juneau retail location. You will greet customers, help them find what they need, and keep the store neat and stocked.

No prior hardware experience is required, just drive to learn and assist customers. This is a great place to start a retail career. You will gain skills in retail, product knowledge, and problem solving as part of our front-line team in Juneau, with opportunities to grow into new roles

Qualifications

• Experience in retail or customer service is preferred but not required.
• Strong interpersonal and communication skills for engaging with customers.
• Ability to handle cash transactions, provide correct change, and operate registers.
• Ability to work as part of a team and contribute to a positive work environment.
• Punctual, reliable with a strong work ethic.
• Basic computer skills.
• Ability to read, write and perform basic math.
• Excellent communication skills, both written and oral.

Responsibilities

• Process POS (point of sale) transactions.
• Assure proper service and care is given to every customer.
• Stock, assemble, and rotate merchandise from all inbound store freight.
• Complete daily assignments at the direction of the store management team.
• Maintain assigned area of the store in keeping with proper merchandising standards.

Skills

Customer Service

Communication

Cash Handling

Teamwork

Reliability

Basic Computer Skills

Reading & Writing

Physical Stamina

Tools

POS System

Cash Register

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

JUN, Juneau, AK, US

Salary Range: $15.50 To $18.50 Hourly

OVERVIEW

Job specifications are intended to present a descriptive list of the range of duties performed by employees. Specifications are not intended to reflect all duties performed within the job.

Alaska Industrial Hardware, a subsidiary of Bering Straits Native Corporation, is hiring Counter Sales team members for our Juneau retail location — and we'd love for you to be one of them.

Maybe you've heard it before: you're a natural with people, and you're the one who notices when someone needs a hand before they even ask. If that sounds like you, our Counter Sales position could be a great fit, whether you're building on years of customer service experience or looking for the job that kicks off your career.

As part of our front line in Juneau, you'll be the face of AIH for every customer who walks through the door — greeting them, helping them find what they need, and keeping the store looking sharp and well stocked. It's hands-on, people-first work, and you'll pick up real skills in retail, product knowledge, and problem-solving along the way. No prior hardware experience required — just bring the drive to learn and the instinct to help, and we'll teach you the rest.

This is also a great place to build a career, not just take a job. AIH operates multiple locations across Alaska, and Counter Sales is a natural starting point for team members who want to grow into new roles and responsibilities over time.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Process POS (point of sale) transactions
• Assure proper service and care is given to every customer
• Stock, assemble, and rotate merchandise from all inbound store freight
• Complete daily assignments at the direction of the store management team
• Maintain assigned area of the store in keeping with proper merchandising standards

MINIMUM QUALIFICATIONS

Experience: Previous experience in retail or customer service is preferred but not required. Relevant experience in a fast-paced environment will be considered an asset.

Customer Service Skills: Strong interpersonal and communication skills, with the ability to engage with customers and provide excellent service.

Basic Math Skills: Ability to handle cash transactions, give change, and accurately manage registers.

Teamwork: Ability to work effectively as part of a team and contribute to a positive work environment.

Dependability: Punctuality and reliability with a strong work ethic.

KNOWLEDGE, SKILLS AND ABILITIES

• Basic knowledge of product sold
• Basic computer skills
• Ability to read, write and perform basic math
• Excellent communication skills, both written and oral
• Must be self-motivated, being able to complete tasks during unsupervised periods

PREFERRED EXPERIENCE

• Background in the retail, construction or trade industry
• Basic understanding of sales principles and customer service practices
• Proven work experience as a Retail Sales Associate, Sales Representative or similar role

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be physically able to be on your feet, standing, walking, and working on hard concrete and tile floors for full shifts
• Must be able to lift and carry 50# repeatedly, safely, and without unusual strain
• Frequent bending, reaching overhead, kneeling, and squatting
• Frequent pulling and stocking inventory items onto carts, or with material handling equipment

WORK ENVIRONMENT

Work Environment characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of this job.

• Job is performed in an indoor retail store setting
• Exposure to computer screens and requires use of a computer, keyboard, mouse and multi-line telephone system
• Ability to properly use general warehouse material handling equipment
• Follow all safety rules and procedure and properly using all safety gear
• Possess the proper situational awareness to work safely in a warehouse environment where you and others are using and operating forklifts, pallet jacks, packaging machines, ladders, box cutter and other potentially dangerous equipment and tools
• Maintain a safe work environment, both inside and outside the store and comply with OSHA and MSDS standards

SUPERVISORY RESPONSIBILITIES

No supervisory responsibilities

ADDITIONAL QUALIFYING FACTORS

As a condition of employment, may be required to pass a pre-employment drug screening, as well as have acceptable reference and background check results to obtain access to military base. Must have reliable transportation to/from work a necessity and must be able to obtain access to military installations.

BENEFITS

As a full-time employee, you will enjoy a comprehensive benefits package that forms an integral part of your total compensation. We believe that these benefits demonstrate our commitment to the well-being and professional development of our employees. (Note: these details are subject to any policy or plan changes):

• Health Insurance: You will have the opportunity to choose from a range of medical, dental, and vision insurance plans for both yourself and your eligible dependents.
• Employee Discount Program: After completing 90 days of employment, you will be eligible for a generous employee discount on Alaska Industrial Hardware products. This discount can also be extended to one eligible family member.
• Retirement Savings: We offer a 401(k) plan with a company match of up to 6% of your contributions, subject to eligibility requirements. Additionally a 401(k) ROTH plan is available.
• Continued Education Benefit: We believe in supporting your professional growth. Therefore, we provide a continued education benefit that covers up to 50% of the cost for classes aimed at enhancing your skills in your current position. Certain conditions apply.
• Life Insurance: To ensure the financial security of our employees, we provide a $50,000 life insurance policy for each employee, offering peace of mind in the event of an unforeseen circumstance, subject to eligibility requirements.
• Additional Insurance Available: AIH offers buy-ups for Life and AD&D insurances for self, and/or spouse and/or children, Accident, Hospital and Critical Illness insurances are also available.
• Short- and Long-Term Disability: We offer comprehensive coverage for both short-term and long-term disabilities, subject to eligibility requirements.
• Paid Time Off (PTO): PTO is earned on an accrual basis, with increases based on your years of service. Additionally, you will receive paid time off for company-recognized holidays, jury duty, bereavement, subsistence and parental leave.
• Health Club Benefit: We encourage a healthy lifestyle and provide a monthly reimbursement of $50 for gym membership fees. This benefit is available to you if you attend the gym at least 8 times per month.
• Hiring Bonus: Upon completing 180 days of employment, you will receive a hiring bonus of $500 as a token of our appreciation.

Shareholder Preference Statement

At BSNC, we prioritize the hiring, promotion, training, and retention of individuals in the following order: BSNC shareholders, BSNC shareholder descendants, and BSNC shareholder spouses.

Equal Opportunity Employer

Bering Straits Native Corporation is committed to equal employment opportunities for all individuals, regardless of race, color, national origin, gender, disability, veteran status, or any other legally protected status. We maintain a diverse and inclusive work environment that fosters equal opportunities for everyone.

We participate in the E-Verify Employment Verification Program, which allows us to confirm the eligibility of our employees to work in the United States in compliance with federal immigration laws.

Drug-Free Workplace

We maintain a drug-free workplace to ensure the safety, health, and well-being of our employees and to comply with applicable laws and regulations regarding drug use and abuse.

Please note that this information is provided for reference purposes and is subject to any updates or modifications in accordance with company policies and legal requirements.