Ace Hardware Clerk

Sky Mavis; Ketchikan (AK); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Holiday pay

Automatic raises every 1,040 hours

Job summary

Three Bears Alaska seeks ACE Hardware Clerks to provide exceptional customer service, process payments, and keep shelves stocked with clear signage. This role includes helping customers, clearing aisles, and assisting with cart storage and freight loading/unloading.

You will maintain store cleanliness and safety while operating equipment like pallet jacks. Starting wage at $16.00/hr with potential for automatic raises and full/part-time options.

Qualifications

• High school diploma or GED preferred.
• Excellent customer service and basic math for payments.
• Willingness to perform physical tasks and safety checks.

Responsibilities

• Process customer orders and payments accurately.
• Stock, merchandize, and ensure correct signage and displays.
• Assist customers, clear aisles, and help with cart removal.
• Operate pallet jack and assist with loading/unloading as needed.
• Maintain store cleanliness and safety compliance.

Skills

Customer service

Cash handling

Safety procedures

Merchandising

Stocking

Display setup

Forklift coordination

Scanning

Signage accuracy

Education

High School Diploma or GED

Tools

Manual pallet jack

Box knives

Conveyor/tabletop scanner

Job description

Role Description

ACE Hardware Clerks process customer orders, handle payments and deliver a high level of customer service. This role includes stocking and straightening merchandise, providing customer assistance by clearing aisles and assisting with cart removal and storage, unloading and loading freight trucks and participating in the clean-up, set-up and closing tasks as necessary for the store’s upkeep.

Required Skills/Abilities:

• Provide excellent customer service by greeting, assisting, thanking and prompt and courteous service.
• Scans orders by sliding items from conveyor belt and across tabletop scanner from left or right, depending on register setup, to the packaging area.
• Request supervisor verification for high-ticket items.
• Receive accurate payment for goods, makes change, processes checks, credit and debit charges according to proper departmental procedures for paperwork and performance of duties.
• Assist with transferring merchandise in carts and packaging orders, following all safety and security procedures.
• Ensures safe retrieval of merchandise by spotting for Forklift Drivers, keeping areas clear of fall hazards.
• Upholds merchandising standards by aligning products, restocking, and ensuring correct signage and display setups.
• Coordinates with supervisors and managers to execute prioritized merchandising plans.
• Utilizes equipment such as box knives and manual pallet jacks to manage merchandise, ensuring adherence to safety procedures.
• Maintains store presentation by setting up displays, ensuring products are accessible and safely secured, and performing cleaning duties such as, but not limited to, sweeping, mopping and dusting.
• Operate a manual pallet jack to accurately position pallets containing merchandise in the necessary areas of the store for efficient and safe retrieval.
• Carefully observe and ensure that all products on display have accurate and visible signage, enhancing customer shopping experience and product knowledge.
• Modify and adjust displays to ensure customer safety, which includes securing heavy equipment and covering sharp edges or other hazardous aspects to prevent accidents.
• Strictly adhere to all safety and security procedures and guidelines, ensuring a secure and risk-free environment.
• Manage and organize the store by removing loose cardboard and slip-sheets from the floor, maintaining a clean and obstruction-free space.
• Ensure that loose or opened products are securely rewrapped using shrink-wrap to maintain presentation and product integrity.

Experience/Education:

• A High School Diploma or GED is preferred.

Company Description

Three Bears Alaska is a family-owned chain of Alaskan grocery stores with so much more. We are committed to providing customers with quality goods and services at the lowest possible price. We strive to meet the needs of our customers by offering a diverse range of products and exceptional customer service. With multiple locations throughout Alaska, Three Bears Alaska, Inc. is dedicated to serving the local community and creating a positive shopping experience.

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Colonial Life Elective Benefits
• 401(k)
• Paid time off
• Holiday Pay
• Automatic raise of $1.00/hr every 1,040 hours worked
  *Auto raises will be provided based on straight-time hours worked until top of pay scale is reached.

Pay Range:

Starting at $16.00/hr (DOE)

• Part-time
• Full-time
• Evening, Weekends and Holidays are required.

Office Location and Travel:

• LOCATION: In person
• Reliably commute or planning to relocate before starting work (Required)

Working Environment

Work is performed in a store setting with ability to speak and receive phone communications often. Work requires computer usage with strength, dexterity, coordination and visual acuity to use keyboard and video display terminal and other office equipment. Continuously standing, walking, reaching at/below shoulders, frequently lift/carry up to 50 pounds below waist, up to 75 pounds at waist/chest and occasional lifting of up to 75 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job description is intended to provide basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve.