Counter Sales & Customer Service Specialist

Express Employment Professionals - Cincinnati East; Brenham (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Express Employment Professionals in Bryan/College Station is seeking a friendly, customer-focused sales counter associate to support daily operations. You will assist customers, handle product questions, process orders, and ensure accurate data entry while maintaining a clean counter area.

This role requires good communication, strong data-entry skills, and the ability to multitask in a fast-paced environment. Prior customer service or retail experience is preferred.

Qualifications

• Previous customer service, retail, or sales experience preferred.
• Strong computer and data-entry skills.
• Excellent verbal and written communication skills.
• Friendly, professional, and customer-focused attitude.
• Strong attention to detail and accuracy.
• Comfortable working directly with customers and handling sales transactions.
• Ability to multitask in a fast-paced environment.
• Dependable with a positive attitude and willingness to learn.

Responsibilities

• Assist customers at the sales counter in a friendly and professional manner
• Provide excellent customer service and help customers with product or order questions
• Process customer orders and complete accurate data entry
• Enter and update customer information in the computer system
• Assist with counter sales and recommend products based on customer needs
• Answer incoming phone calls and respond to customer inquiries
• Process transactions and maintain accurate order documentation
• Communicate with team members to ensure orders are completed accurately and efficiently
• Maintain a clean, organized, and professional counter area

Skills

Customer service

Retail experience

Sales experience

Data-entry

Computer skills

Verbal communication

Written communication

Attention to detail

Multitasking

Customer-focused

Job description

Express Employment Professionals in Bryan/College Station is seeking a friendly, customer-focused sales counter associate to support daily operations. You will assist customers, handle product questions, process orders, and ensure accurate data entry while maintaining a clean counter area.

This role requires good communication, strong data-entry skills, and the ability to multitask in a fast-paced environment. Prior customer service or retail experience is preferred.