Counter Sales Associate, UPG Store

Bosch Homecomfort; Greenville (SC); On-site; USD 28,000 - 42,000; Full time

Job summary

Bosch Homecomfort in Forest Park, GA is seeking a friendly Counter Sales Associate to join our team. You will be the face of the store, greeting customers, answering questions, and guiding purchases at the counter.

This role requires reliable attendance and the ability to operate the POS system, handle payments, and maintain an organized sales area, with HVAC knowledge a plus.

Qualifications

• High School Diploma or equivalent.
• 2+ years of retail or customer service experience.
• Ability to stand for extended periods and lift up to 25 pounds.
• Proficiency with POS systems and cash handling.
• Excellent communication and team collaboration.

Responsibilities

• Greet customers warmly and assist with inquiries and purchases.
• Operate the POS system to process transactions accurately.
• Maintain a clean, organized sales counter area.
• Demonstrate product knowledge to help customers decide.
• Handle cash, cards and other payment methods.
• Resolve customer concerns professionally and empathetically.
• Restock merchandise and assist with inventory management.
• Collaborate with team to maintain a positive shopping environment.
• Adhere to company policies and procedures.
• Assist in warehouse operations for shipping and receiving when needed.
• Maintain regular attendance and punctuality.

Skills

Customer service

Retail experience

Communication skills

Team player

Education

High School Diploma or equivalent

Tools

POS systems

Job description

We Are Bosch.

At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our areas of activity are every bit as diverse as our outstanding Bosch teams around the world. Their creativity is the key to innovation through connected living, mobility, or industry.

Work #LikeABosch

• Reinvent yourself:At Bosch, you will evolve.
• Discover new directions:At Bosch, you will find your place.
• Balance your life:At Bosch, your job matches your lifestyle.
• Celebrate success:At Bosch, we celebrate you.
• Be yourself:At Bosch, we value values.
• Shape tomorrow:At Bosch, you change lives.

We are seeking a friendly and customer-focused Counter Sales Associate to join our team in Forest Park, GA. As a Counter Sales Associate, you will be the face of our company, providing exceptional service to our valued customers and ensuring a positive shopping experience.

• Greet customers warmly and assist them with their inquiries and purchases
• Operate the Point of Sale (POS) system to process transactions accurately and efficiently
• Maintain a clean and organized sales counter area
• Demonstrate in-depth product knowledge to help customers make informed decisions
• Handle cash, credit cards, and other payment methods with precision
• Resolve customer concerns and complaints in a professional and empathetic manner
• Restock merchandise and assist with inventory management
• Collaborate with team members to maintain a positive shopping environment
• Adhere to company policies and procedures to ensure smooth operations
• Assist in warehouse operations for shipping and receiving when needed
• Maintain regular attendance and punctuality

Required Qualifications:

• High School Diploma or equivalent
• 2+ years of retail or customer service experience

Preferred Qualifications:

• HVAC knowledge preferred
• Excellent communication skills with the ability to engage customers effectively
• Strong math skills for accurate transaction processing
• Proficiency in operating Point of Sale (POS) systems
• In-depth product knowledge or the ability to quickly learn about our product line
• Demonstrated customer service skills with a friendly and supportive attitude
• Ability to work in a fast-paced environment and multitask efficiently
• Physical ability to stand for extended periods and lift up to 25 pounds
• Basic computer skills and attention to detail
• Team player with a collaborative mindset
• Problem-solving skills to address customer concerns effectively
• Inventory management skills
• Willingness to become forklift certified (training provided)
• Regular attendance and punctuality are vital for success in this role

Equal Opportunity Employer, including disability / veterans

*Bosch adheres to Federal, State, and Local laws regarding drug-testing. Employment is contingent upon the successful completion of a drug screen and background check. Candidates who have been offered the position must pass both screenings before their start date.